# Shopify in September 2017: incidents, uptime and changes

> Shopify in September 2017: 22 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2017/09
Last updated: 2017-10-01T00:00:00Z

- Incidents posted: 22 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 9, none 13
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.91% free of any incident; outage time 0 min, incident time 15 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2017](https://rewindex.com/company/shopify/2017/08.md) · Next: [October 2017](https://rewindex.com/company/shopify/2017/10.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/2v86fps5ttg5.md) | minor | 2017-09-06 04:57 UTC | 2017-09-06 06:59 UTC | 2.0 h | resolved |
| [UPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/5l641ps2y79b.md) | minor | 2017-09-06 14:54 UTC | 2017-09-06 16:04 UTC | 1.2 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/9bk61mcrbqpd.md) | minor | 2017-09-07 08:38 UTC | 2017-09-07 09:28 UTC | 50 min | resolved |
| [Problem buying shipping labels from Canada Post.](https://rewindex.com/company/shopify/incidents/h6ttsd9n86yj.md) | minor | 2017-09-09 15:28 UTC | 2017-09-10 00:19 UTC | 8.8 h | resolved |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/48zmqmd0hr67.md) | minor | 2017-09-13 01:17 UTC | 2017-09-13 01:28 UTC | 11 min | resolved |
| [Unexpected problem with shipping rates](https://rewindex.com/company/shopify/incidents/ly6tfqn8x7jh.md) | none | 2017-09-14 03:41 UTC | 2017-09-14 03:41 UTC | 0 min | resolved |
| [Unexpected problem with some shops](https://rewindex.com/company/shopify/incidents/gd83q5qrgr9f.md) | none | 2017-09-14 16:17 UTC | 2017-09-14 16:46 UTC | 29 min | resolved |
| [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/rymj4mws1y99.md) | minor | 2017-09-14 19:11 UTC | 2017-09-14 20:01 UTC | 50 min | resolved |
| [Unexpected problem with Shopify Pay opt in](https://rewindex.com/company/shopify/incidents/chztnw81pnbv.md) | minor | 2017-09-15 15:02 UTC | 2017-09-15 15:44 UTC | 42 min | resolved |
| [Payflow is unable to process transactions](https://rewindex.com/company/shopify/incidents/1c5rbb5b37sg.md) | none | 2017-09-15 21:50 UTC | 2017-09-15 22:08 UTC | 18 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/9sy5yn03js2k.md) | none | 2017-09-18 14:58 UTC | 2017-09-18 15:22 UTC | 24 min | resolved |
| [Admin & Checkout experiencing problems for some shops](https://rewindex.com/company/shopify/incidents/xx9wjqrrdw05.md) | none | 2017-09-19 23:50 UTC | 2017-09-20 00:16 UTC | 26 min | resolved |
| [Problem buying shipping labels from Canada Post.](https://rewindex.com/company/shopify/incidents/54kgzfzsbvms.md) | minor | 2017-09-20 13:55 UTC | 2017-09-20 14:12 UTC | 17 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/62nwsyzqhf0p.md) | minor | 2017-09-20 14:02 UTC | 2017-09-20 14:20 UTC | 18 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/3n0dsb0mwz3v.md) | none | 2017-09-20 14:55 UTC | 2017-09-20 15:24 UTC | 29 min | resolved |
| [Unexpected Problem](https://rewindex.com/company/shopify/incidents/lv826z5lld9b.md) | none | 2017-09-25 16:00 UTC | 2017-09-25 16:00 UTC | 0 min | resolved |
| [Problem updating purchased domain names](https://rewindex.com/company/shopify/incidents/bvgp154xmx91.md) | none | 2017-09-28 12:01 UTC | 2017-09-28 13:49 UTC | 1.8 h | resolved |
| [Order confirmation e-mail delays](https://rewindex.com/company/shopify/incidents/ncnt6x6cdj51.md) | none | 2017-09-28 13:18 UTC | 2017-09-28 13:37 UTC | 19 min | resolved |
| [Unexpected problem with search results](https://rewindex.com/company/shopify/incidents/yqshgz8n2b9l.md) | none | 2017-09-28 18:20 UTC | 2017-09-28 20:57 UTC | 2.6 h | resolved |
| [Unexpected problem with search results](https://rewindex.com/company/shopify/incidents/8lylbx5hfv17.md) | none | 2017-09-28 20:59 UTC | 2017-09-28 22:59 UTC | 2.0 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/kk4swp9g6j54.md) | none | 2017-09-29 04:19 UTC | 2017-09-29 13:43 UTC | 9.4 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/813vbxy710h8.md) | none | 2017-09-29 15:22 UTC | 2017-09-29 15:38 UTC | 16 min | resolved |

## Cite this

Shopify posted 22 status incidents in September 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2017/09
- Citation: Shopify, “Shopify in September 2017” (2017-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/09 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in September 2017 (2017-09-01)](https://rewindex.com/company/shopify/2017/09)`


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Canonical: https://rewindex.com/company/shopify/2017/09 · Markdown: https://rewindex.com/company/shopify/2017/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:32.698Z