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CompaniesShopifyMonthly reportsJuly 2017

Shopify in July 2017: incidents, uptime and changes

26incidents posted
0labelled major or critical
100%free of major/critical
97.85%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 15 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 14 · No impact listed 12

Incidents 26

IncidentImpactStartedDurationStatusDay
Unexpected problem with partner dashboardNo impact listed25 minresolved07-02
Unexpected problem with the Facebook channelNo impact listed34 minresolved07-02
Unexpected problem with partner dashboardNo impact listed38 minresolved07-04
Unexpected problem with viewing some ordersMinor2.8 hresolved07-06
Unexpected problem with searchMinor36 minresolved07-07
10% of EMV transactions on Shopify Point of Sale are failing (United Kingdom only)Minor3.5 hresolved07-11
Fedex can't retrieve shipping ratesMinor1.6 hresolved07-11
Unexpected problem with docs.shopify.comNo impact listed1.3 hresolved07-11
Problem buying shipping labels from USPS.Minor4 minresolved07-12
Unexpected problem with partner dashboardMinor7 minresolved07-12
Unexpected problemMinor1.0 hresolved07-13
Unexpected problem with Apple PayNo impact listed53 minresolved07-14
Unexpected problem with App Store and Theme StoreNo impact listed1.5 hresolved07-17
Unexpected problem with asset updatesMinor43 minresolved07-18
Home screen on mobile unable to be displayedMinor11 minresolved07-18
Unexpected problem with partner dashboardNo impact listed5.9 hresolved07-18
USPS can't retrieve shipping ratesMinor18 minresolved07-19
Unexpected problem - Shopify PayMinor35 minresolved07-20
Unexpected problem publishing productsNo impact listed45 minresolved07-20
Delayed search resultsMinor3.9 hresolved07-21
Some services are unreachableMinor8 minresolved07-24
Apple Pay issue with some shopsNo impact listed21 hresolved07-24
Planned MaintenanceNo impact listed1.7 hresolved07-25
Delays reported exporting orders to PrintfulNo impact listed1.9 hresolved07-26
Unexpected problem with CSV uploadsNo impact listed23 minresolved07-27
Unexpected problem with Gift CardsMinor32 minresolved07-31

Cite this

Shopify posted 26 status incidents in July 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in July 2017
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2017/07

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