rewindex

Outages by dayJuly 13, 2017

Outages on July 13, 2017

UTC day 2017-07-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started
2labelled major or critical
12vendors with a new incident
5still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 8 · No impact listed 4 · 4 maintenance

Incidents started this day 14

VendorIncidentImpactStartedResolvedStatus
XeroUsers are unable to access XeroCritical (1.1 h)resolved
GreenhouseGreenhouse Recruiting OutageMajor (17 min)resolved
ShopifyUnexpected problemMinor (1.0 h)resolved
TwilioIncrease in failures for Network Traversal Service and Video Peer-to-Peer RoomsMinor (54 min)resolved
HeapDelayed Heap SQL syncsMinor (12 h)resolved
FullStoryElevated Search & Indexing ErrorsMinor (3.3 h)resolved
SmartsheetSmartsheet Application & APIMinor (26 h)resolved
BoxSome users may be experiencing issues with Box SearchMinor (1.2 h)resolved
MixpanelTemporary Data Ingestion & Notification DelayMinor (2.5 h)resolved
SmartsheetReportingMinor (25 h)resolved
GustoSite degradationNo impact listed (10 min)resolved
Travis CIReduced capacity for macOS builds in travis-ci.com and travis-ci.orgNo impact listed (3.2 h)resolved
MixpanelTemporary Data Ingestion & Notification DelayNo impact listed (19 min)resolved
npmincreased timeouts on registry and websiteNo impact listed (0 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
XeroDelay with processing payroll emailsMajor (4 d)resolved
BandwidthToll Free Messaging DelayMajor (7.1 h)resolved
TwilioMessage delivery delay for US & CA Toll Free numbersMinor (8.3 h)resolved
Travis CImacOS network outageNo impact listed (14 h)resolved
HubSpotManual lead scores unavailable for some HubSpot contactsNo impact listed (32 h)resolved

Maintenance 4

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Emergency SMS Messaging Maintenance - DFWMaintenance (1.0 h)resolved
Greenhouse[Scheduled] Resume Parsing MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Application Platform MaintenanceMaintenance (59 min)resolved
Unbounce[Scheduled] Updating Backend FrameworkMaintenance (5.2 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, Greenhouse, Shopify, Twilio, Heap, FullStory, Smartsheet, Box, Mixpanel, Gusto, Travis CI, npm.

Cite this

14 vendor-reported incidents started on 2017-07-13 (UTC) across 12 vendors, 2 labelled major or critical by the vendor.

Title
Outages on July 13, 2017
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2017-07-13

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