# Outages on July 13, 2017 (UTC)

> 14 incidents started on July 13, 2017 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Xero, Greenhouse); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2017-07-13
Last updated: 2017-07-15T00:13:00Z

- Incidents started: 14 (major/critical: 2, other: 12) across 12 vendors
- Still open from earlier days: 5 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 8, none 4
- Previous day with incidents: [2017-07-12](https://rewindex.com/outages/2017-07-12.md) · Next: [2017-07-14](https://rewindex.com/outages/2017-07-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/vdrrw64y4kd9.md) | critical | 2017-07-13 07:50 UTC | 2017-07-13 08:57 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Greenhouse Recruiting Outage](https://rewindex.com/company/greenhouse/incidents/0knmckndqwxf.md) | major | 2017-07-13 19:19 UTC | 2017-07-13 19:36 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem](https://rewindex.com/company/shopify/incidents/d87lf0f3vl0k.md) | minor | 2017-07-13 00:39 UTC | 2017-07-13 01:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Increase in failures for Network Traversal Service and Video Peer-to-Peer Rooms](https://rewindex.com/company/twilio/incidents/cxrfhb4h35yf.md) | minor | 2017-07-13 00:59 UTC | 2017-07-13 01:53 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL syncs](https://rewindex.com/company/heap/incidents/0t8yb9lwb28w.md) | minor | 2017-07-13 15:44 UTC | 2017-07-14 03:55 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Elevated Search & Indexing Errors](https://rewindex.com/company/fullstory/incidents/2ldtfq49r3t9.md) | minor | 2017-07-13 16:23 UTC | 2017-07-13 19:40 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/qfpjh5ghdn9s.md) | minor | 2017-07-13 17:46 UTC | 2017-07-14 19:19 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Some users may be experiencing issues with Box Search](https://rewindex.com/company/box/incidents/y71rsggl2nwk.md) | minor | 2017-07-13 20:27 UTC | 2017-07-13 21:38 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Notification Delay](https://rewindex.com/company/mixpanel/incidents/81b0z5rtbffw.md) | minor | 2017-07-13 20:49 UTC | 2017-07-13 23:19 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Reporting](https://rewindex.com/company/smartsheet/incidents/lyxjtpym4xg4.md) | minor | 2017-07-13 23:18 UTC | 2017-07-15 00:13 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Site degradation](https://rewindex.com/company/gusto/incidents/49trht2c4m8x.md) | none | 2017-07-13 02:53 UTC | 2017-07-13 03:03 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Reduced capacity for macOS builds in travis-ci.com and travis-ci.org](https://rewindex.com/company/travis-ci/incidents/jnwcng193t0d.md) | none | 2017-07-13 14:43 UTC | 2017-07-13 17:54 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Notification Delay](https://rewindex.com/company/mixpanel/incidents/1jwc0dg9qy1n.md) | none | 2017-07-13 19:17 UTC | 2017-07-13 19:36 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [increased timeouts on registry and website](https://rewindex.com/company/npm/incidents/p3ld2xkmt8p2.md) | none | 2017-07-13 23:18 UTC | 2017-07-13 23:18 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Delay with processing payroll emails](https://rewindex.com/company/xero/incidents/pst1ncb1fdmb.md) | major | 2017-07-10 08:58 UTC | 2017-07-14 10:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll Free Messaging Delay](https://rewindex.com/company/bandwidth/incidents/ykkgbgcxdtbx.md) | major | 2017-07-12 17:56 UTC | 2017-07-13 01:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message delivery delay for US & CA Toll Free numbers](https://rewindex.com/company/twilio/incidents/gv8hjwkpwqgl.md) | minor | 2017-07-12 17:12 UTC | 2017-07-13 01:28 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [macOS network outage](https://rewindex.com/company/travis-ci/incidents/v4s112tzj198.md) | none | 2017-07-12 12:55 UTC | 2017-07-13 02:31 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Manual lead scores unavailable for some HubSpot contacts](https://rewindex.com/company/hubspot/incidents/crhfhjfcl68m.md) | none | 2017-07-12 17:51 UTC | 2017-07-14 01:49 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Emergency SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/nnfxtlhg3j8y.md) | maintenance | 2017-07-13 03:01 UTC | 2017-07-13 04:01 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [\[Scheduled\] Resume Parsing Maintenance](https://rewindex.com/company/greenhouse/incidents/9yqw12cvkfrz.md) | maintenance | 2017-07-13 08:01 UTC | 2017-07-13 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/vznn1s2wb3vb.md) | maintenance | 2017-07-13 09:01 UTC | 2017-07-13 10:00 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [\[Scheduled\] Updating Backend Framework](https://rewindex.com/company/unbounce/incidents/jc6fjfy50z0m.md) | maintenance | 2017-07-13 19:00 UTC | 2017-07-14 00:12 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2017-07-13 (UTC) across 12 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2017-07-13
- Citation: Rewindex daily outage roundup, “Outages on July 13, 2017” (2017-07-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-07-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 13, 2017 (2017-07-13)](https://rewindex.com/outages/2017-07-13)`


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Canonical: https://rewindex.com/outages/2017-07-13 · Markdown: https://rewindex.com/outages/2017-07-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:35.359Z