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CompaniesXeroMonthly reportsJuly 2017

Xero in July 2017: incidents, uptime and changes

8incidents posted
4labelled major or critical
86.51%free of major/critical
76.56%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4.2 days, incident time 7.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 4

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Users are unable to access XeroCritical1.1 hresolved07-13
Delay with processing payroll emailsMajor4 dresolved07-10
Users are unable to access WorkflowMax, Practice Manager & Xero TaxMajor2.1 hresolved07-31
Users are unable to access XeroMajor11 minresolved07-31

Other incidents 4

IncidentImpactStartedDurationStatusDay
Users are unable to access Payroll in XeroMinor1.7 hresolved07-04
Delay with processing payroll emailsMinor3 dresolved07-04
Users are unable to sign up for a WokflowMax accountMinor8.3 hresolved07-28
Some users unable to access ReportsMinor34 minresolved07-31

Cite this

Xero posted 8 status incidents in July 2017 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in July 2017
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2017/07

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