# Xero in July 2017: incidents, uptime and changes

> Xero in July 2017: 8 incidents on its status page (4 major or critical), 86.51% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2017/07
Last updated: 2017-08-01T00:00:00Z

- Incidents posted: 8 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 4
- Uptime (vendor-reported): 86.51% free of major/critical incidents, 76.56% free of any incident; outage time 4.2 days, incident time 7.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2017](https://rewindex.com/company/xero/2017/06.md) · Next: [August 2017](https://rewindex.com/company/xero/2017/08.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/vdrrw64y4kd9.md) | critical | 2017-07-13 07:50 UTC | 2017-07-13 08:57 UTC | 1.1 h | resolved |
| [Delay with processing payroll emails](https://rewindex.com/company/xero/incidents/pst1ncb1fdmb.md) | major | 2017-07-10 08:58 UTC | 2017-07-14 10:58 UTC | 4 d | resolved |
| [Users are unable to access WorkflowMax, Practice Manager & Xero Tax](https://rewindex.com/company/xero/incidents/bvq4y1xy3px6.md) | major | 2017-07-31 01:21 UTC | 2017-07-31 03:29 UTC | 2.1 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/zmbp0b5xl8pm.md) | major | 2017-07-31 21:49 UTC | 2017-07-31 22:00 UTC | 11 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to access Payroll in Xero](https://rewindex.com/company/xero/incidents/n58zw8d68hjq.md) | minor | 2017-07-04 01:45 UTC | 2017-07-04 03:27 UTC | 1.7 h | resolved |
| [Delay with processing payroll emails](https://rewindex.com/company/xero/incidents/frf54rzbb582.md) | minor | 2017-07-04 06:36 UTC | 2017-07-06 22:06 UTC | 3 d | resolved |
| [Delay with processing payroll emails](https://rewindex.com/company/xero/incidents/pst1ncb1fdmb.md) | major | 2017-07-10 08:58 UTC | 2017-07-14 10:58 UTC | 4 d | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/vdrrw64y4kd9.md) | critical | 2017-07-13 07:50 UTC | 2017-07-13 08:57 UTC | 1.1 h | resolved |
| [Users are unable to sign up for a WokflowMax account](https://rewindex.com/company/xero/incidents/hxgvfj9vjxy8.md) | minor | 2017-07-28 13:57 UTC | 2017-07-28 22:12 UTC | 8.3 h | resolved |
| [Users are unable to access WorkflowMax, Practice Manager & Xero Tax](https://rewindex.com/company/xero/incidents/bvq4y1xy3px6.md) | major | 2017-07-31 01:21 UTC | 2017-07-31 03:29 UTC | 2.1 h | resolved |
| [Users are unable to access Xero](https://rewindex.com/company/xero/incidents/zmbp0b5xl8pm.md) | major | 2017-07-31 21:49 UTC | 2017-07-31 22:00 UTC | 11 min | resolved |
| [Some users unable to access Reports](https://rewindex.com/company/xero/incidents/1ydr6ycjf82l.md) | minor | 2017-07-31 22:45 UTC | 2017-07-31 23:19 UTC | 34 min | resolved |

## Cite this

Xero posted 8 status incidents in July 2017 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2017/07
- Citation: Xero, “Xero in July 2017” (2017-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2017/07 (CC BY 4.0).
- Markdown link: `[Xero: Xero in July 2017 (2017-07-01)](https://rewindex.com/company/xero/2017/07)`


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Canonical: https://rewindex.com/company/xero/2017/07 · Markdown: https://rewindex.com/company/xero/2017/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:43:42.702Z