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CompaniesHeapMonthly reportsJuly 2017

Heap in July 2017: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
80.84%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 5.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 10

Incidents 10

IncidentImpactStartedDurationStatusDay
Failing dashboard queries and delayed Heap SQL syncsMinor23 hresolved07-05
Temporary Dashboard UnavailabilityMinor4.2 hresolved07-07
Delayed Heap SQL SyncsMinor6.5 hresolved07-09
Delayed Heap SQL SyncsMinor2 dresolved07-10
Temporary Data LatencyMinor11 hresolved07-11
Delayed Heap SQL syncsMinor12 hresolved07-13
Temporary Data LatencyMinor5.8 hresolved07-18
Temporary Event Metadata LatencyMinor40 hresolved07-25
Elevated Endpoint ErrorsMinor2.7 hresolved07-25
Failing Dashboard QueriesMinor1.9 hresolved07-26

Maintenance 1

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Heap posted 10 status incidents in July 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in July 2017
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2017/07

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