# Heap in July 2017: incidents, uptime and changes

> Heap in July 2017: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2017/07
Last updated: 2017-08-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 10
- Uptime (vendor-reported): 100% free of major/critical incidents, 80.84% free of any incident; outage time 0 min, incident time 5.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2017](https://rewindex.com/company/heap/2017/06.md) · Next: [August 2017](https://rewindex.com/company/heap/2017/08.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failing dashboard queries and delayed Heap SQL syncs](https://rewindex.com/company/heap/incidents/rxq7b9yn2kfl.md) | minor | 2017-07-05 18:47 UTC | 2017-07-06 18:03 UTC | 23 h | resolved |
| [Temporary Dashboard Unavailability](https://rewindex.com/company/heap/incidents/tswxjwht7pyq.md) | minor | 2017-07-07 20:35 UTC | 2017-07-08 00:49 UTC | 4.2 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/zmv37370wrqg.md) | minor | 2017-07-09 16:11 UTC | 2017-07-09 22:41 UTC | 6.5 h | resolved |
| [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/bsp4q0vvqlg3.md) | minor | 2017-07-10 14:46 UTC | 2017-07-12 15:43 UTC | 2 d | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/4rktpp137bk5.md) | minor | 2017-07-11 11:41 UTC | 2017-07-11 22:54 UTC | 11 h | resolved |
| [Delayed Heap SQL syncs](https://rewindex.com/company/heap/incidents/0t8yb9lwb28w.md) | minor | 2017-07-13 15:44 UTC | 2017-07-14 03:55 UTC | 12 h | resolved |
| [Temporary Data Latency](https://rewindex.com/company/heap/incidents/phgnlrhxr7r0.md) | minor | 2017-07-18 20:00 UTC | 2017-07-19 01:47 UTC | 5.8 h | resolved |
| [Temporary Event Metadata Latency](https://rewindex.com/company/heap/incidents/y6k9jn16j213.md) | minor | 2017-07-25 00:11 UTC | 2017-07-26 15:50 UTC | 40 h | resolved |
| [Elevated Endpoint Errors](https://rewindex.com/company/heap/incidents/10fsjggcp6y9.md) | minor | 2017-07-25 22:35 UTC | 2017-07-26 01:19 UTC | 2.7 h | resolved |
| [Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/69w2hs0w460d.md) | minor | 2017-07-26 16:08 UTC | 2017-07-26 18:03 UTC | 1.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/gycxrrcld9mp.md) | maintenance | 2017-07-20 07:00 UTC | 2017-07-20 08:46 UTC | 1.8 h | resolved |

## Cite this

Heap posted 10 status incidents in July 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2017/07
- Citation: Heap, “Heap in July 2017” (2017-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2017/07 (CC BY 4.0).
- Markdown link: `[Heap: Heap in July 2017 (2017-07-01)](https://rewindex.com/company/heap/2017/07)`


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Canonical: https://rewindex.com/company/heap/2017/07 · Markdown: https://rewindex.com/company/heap/2017/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:41.082Z