# Shopify in July 2017: incidents, uptime and changes > Shopify in July 2017: 26 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages. Canonical: https://rewindex.com/company/shopify/2017/07 Last updated: 2017-08-01T00:00:00Z - Incidents posted: 26 (major/critical: 0) · Maintenance: 0 - By vendor impact label: minor 14, none 12 - Uptime (vendor-reported): 100% free of major/critical incidents, 97.85% free of any incident; outage time 0 min, incident time 15 h 59 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [June 2017](https://rewindex.com/company/shopify/2017/06.md) · Next: [August 2017](https://rewindex.com/company/shopify/2017/08.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Unexpected problem with partner dashboard](https://rewindex.com/company/shopify/incidents/n4ld6zgwxxnh.md) | none | 2017-07-02 10:15 UTC | 2017-07-02 10:40 UTC | 25 min | resolved | | [Unexpected problem with the Facebook channel](https://rewindex.com/company/shopify/incidents/1qm96mt6ydgb.md) | none | 2017-07-02 15:35 UTC | 2017-07-02 16:09 UTC | 34 min | resolved | | [Unexpected problem with partner dashboard](https://rewindex.com/company/shopify/incidents/w6vp7cvr9rmr.md) | none | 2017-07-04 20:39 UTC | 2017-07-04 21:17 UTC | 38 min | resolved | | [Unexpected problem with viewing some orders](https://rewindex.com/company/shopify/incidents/sz2rsz7fd927.md) | minor | 2017-07-06 18:14 UTC | 2017-07-06 21:03 UTC | 2.8 h | resolved | | [Unexpected problem with search](https://rewindex.com/company/shopify/incidents/4tj6y27yhhkb.md) | minor | 2017-07-07 22:22 UTC | 2017-07-07 22:58 UTC | 36 min | resolved | | [10% of EMV transactions on Shopify Point of Sale are failing (United Kingdom only)](https://rewindex.com/company/shopify/incidents/nx4qc3s65prh.md) | minor | 2017-07-11 13:39 UTC | 2017-07-11 17:08 UTC | 3.5 h | resolved | | [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/gqy0czldb7fx.md) | minor | 2017-07-11 17:21 UTC | 2017-07-11 18:54 UTC | 1.6 h | resolved | | [Unexpected problem with docs.shopify.com](https://rewindex.com/company/shopify/incidents/71dn64r3wq5r.md) | none | 2017-07-11 19:21 UTC | 2017-07-11 20:40 UTC | 1.3 h | resolved | | [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/c2g3p0w8d7m2.md) | minor | 2017-07-12 07:57 UTC | 2017-07-12 08:01 UTC | 4 min | resolved | | [Unexpected problem with partner dashboard](https://rewindex.com/company/shopify/incidents/lh9vfdhpvzjw.md) | minor | 2017-07-12 15:25 UTC | 2017-07-12 15:32 UTC | 7 min | resolved | | [Unexpected problem](https://rewindex.com/company/shopify/incidents/d87lf0f3vl0k.md) | minor | 2017-07-13 00:39 UTC | 2017-07-13 01:41 UTC | 1.0 h | resolved | | [Unexpected problem with Apple Pay](https://rewindex.com/company/shopify/incidents/cxp6n4klpxhp.md) | none | 2017-07-14 01:23 UTC | 2017-07-14 02:16 UTC | 53 min | resolved | | [Unexpected problem with App Store and Theme Store](https://rewindex.com/company/shopify/incidents/yjfm0qlqtgkt.md) | none | 2017-07-17 16:15 UTC | 2017-07-17 17:46 UTC | 1.5 h | resolved | | [Unexpected problem with asset updates](https://rewindex.com/company/shopify/incidents/20x3vsh0hz6x.md) | minor | 2017-07-18 11:24 UTC | 2017-07-18 12:07 UTC | 43 min | resolved | | [Home screen on mobile unable to be displayed](https://rewindex.com/company/shopify/incidents/p9nqqqt8rq0y.md) | minor | 2017-07-18 13:27 UTC | 2017-07-18 13:38 UTC | 11 min | resolved | | [Unexpected problem with partner dashboard](https://rewindex.com/company/shopify/incidents/592d2xkdxnmf.md) | none | 2017-07-18 18:30 UTC | 2017-07-19 00:23 UTC | 5.9 h | resolved | | [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/ksjw0pc7q0yq.md) | minor | 2017-07-19 01:14 UTC | 2017-07-19 01:32 UTC | 18 min | resolved | | [Unexpected problem - Shopify Pay](https://rewindex.com/company/shopify/incidents/tkd5v6k5kn9g.md) | minor | 2017-07-20 06:02 UTC | 2017-07-20 06:37 UTC | 35 min | resolved | | [Unexpected problem publishing products](https://rewindex.com/company/shopify/incidents/svzf4sfr8l4d.md) | none | 2017-07-20 15:59 UTC | 2017-07-20 16:44 UTC | 45 min | resolved | | [Delayed search results](https://rewindex.com/company/shopify/incidents/7d8vt00mypwh.md) | minor | 2017-07-21 23:16 UTC | 2017-07-22 03:08 UTC | 3.9 h | resolved | | [Some services are unreachable](https://rewindex.com/company/shopify/incidents/9tdcd8zzdqj6.md) | minor | 2017-07-24 15:54 UTC | 2017-07-24 16:02 UTC | 8 min | resolved | | [Apple Pay issue with some shops](https://rewindex.com/company/shopify/incidents/c2r1wlxzg917.md) | none | 2017-07-24 20:00 UTC | 2017-07-25 16:53 UTC | 21 h | resolved | | [Planned Maintenance](https://rewindex.com/company/shopify/incidents/4g6f99kqr3wz.md) | none | 2017-07-25 10:32 UTC | 2017-07-25 12:14 UTC | 1.7 h | resolved | | [Delays reported exporting orders to Printful](https://rewindex.com/company/shopify/incidents/dxydysqrly22.md) | none | 2017-07-26 20:32 UTC | 2017-07-26 22:23 UTC | 1.9 h | resolved | | [Unexpected problem with CSV uploads](https://rewindex.com/company/shopify/incidents/5xjhqzll7b82.md) | none | 2017-07-27 20:28 UTC | 2017-07-27 20:51 UTC | 23 min | resolved | | [Unexpected problem with Gift Cards](https://rewindex.com/company/shopify/incidents/lzdtpwgc81ly.md) | minor | 2017-07-31 22:59 UTC | 2017-07-31 23:31 UTC | 32 min | resolved | ## Cite this Shopify posted 26 status incidents in July 2017 (0 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/shopify/2017/07 - Citation: Shopify, “Shopify in July 2017” (2017-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/07 (CC BY 4.0). - Markdown link: `[Shopify: Shopify in July 2017 (2017-07-01)](https://rewindex.com/company/shopify/2017/07)` --- Canonical: https://rewindex.com/company/shopify/2017/07 · Markdown: https://rewindex.com/company/shopify/2017/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:48.847Z