CompaniesSparkPostMonthly reportsAugust 2017
SparkPost in August 2017: incidents, uptime and changes
6incidents posted
1labelled major or critical
99.98%free of major/critical
97.86%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 8 min, incident time 15 h 51 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 4 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| 500 errors on account API calls | Major | 8 min | resolved | 08-04 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Webhook delivery delays | Minor | 1.5 h | resolved | 08-02 | |
| Increased Transmission API latency | Minor | 32 min | resolved | 08-03 | |
| Support Center: Delayed Inbound Cases | Minor | 13 h | resolved | 08-04 | |
| Elevated error rates on SMTP connections | Minor | 44 min | resolved | 08-14 | |
| Elevated error rate and timeouts for Metrics API and Message Events API & UI slowness | No impact listed | 46 min | resolved | 08-15 |
Cite this
SparkPost posted 6 status incidents in August 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SparkPost in August 2017
- Vendor
- SparkPost
- Date
- URL
- https://rewindex.com/company/sparkpost/2017/08