# SparkPost in August 2017: incidents, uptime and changes

> SparkPost in August 2017: 6 incidents on its status page (1 major or critical), 99.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4, none 1
- Uptime (vendor-reported): 99.98% free of major/critical incidents, 97.86% free of any incident; outage time 8 min, incident time 15 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2017](https://rewindex.com/company/sparkpost/2017/05.md) · Next: [September 2017](https://rewindex.com/company/sparkpost/2017/09.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [500 errors on account API calls](https://rewindex.com/company/sparkpost/incidents/lvt562t52h5r.md) | major | 2017-08-04 17:32 UTC | 2017-08-04 17:40 UTC | 8 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Webhook delivery delays](https://rewindex.com/company/sparkpost/incidents/y4p75s82rd48.md) | minor | 2017-08-02 14:05 UTC | 2017-08-02 15:37 UTC | 1.5 h | resolved |
| [Increased Transmission API latency](https://rewindex.com/company/sparkpost/incidents/f4x51kphhv25.md) | minor | 2017-08-03 04:55 UTC | 2017-08-03 05:27 UTC | 32 min | resolved |
| [500 errors on account API calls](https://rewindex.com/company/sparkpost/incidents/lvt562t52h5r.md) | major | 2017-08-04 17:32 UTC | 2017-08-04 17:40 UTC | 8 min | resolved |
| [Support Center: Delayed Inbound Cases](https://rewindex.com/company/sparkpost/incidents/p2gl1rpn2fjc.md) | minor | 2017-08-04 21:32 UTC | 2017-08-05 10:27 UTC | 13 h | resolved |
| [Elevated error rates on SMTP connections](https://rewindex.com/company/sparkpost/incidents/z8s4d984nq3t.md) | minor | 2017-08-14 17:10 UTC | 2017-08-14 17:54 UTC | 44 min | resolved |
| [Elevated error rate and timeouts for Metrics API and Message Events API & UI slowness](https://rewindex.com/company/sparkpost/incidents/hsj2tt0dnw0m.md) | none | 2017-08-15 19:05 UTC | 2017-08-15 19:51 UTC | 46 min | resolved |

## Cite this

SparkPost posted 6 status incidents in August 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2017/08
- Citation: SparkPost, “SparkPost in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2017/08 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in August 2017 (2017-08-01)](https://rewindex.com/company/sparkpost/2017/08)`


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Canonical: https://rewindex.com/company/sparkpost/2017/08 · Markdown: https://rewindex.com/company/sparkpost/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:26.972Z