rewindex

CompaniesSmartsheetIncidents

Smartsheet: Informational Update

MinorStatus: resolvedStarted Resolved (6.2 h)1 updatestatus.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    This morning at 6:30 AM PDT, Smartsheet's Customer Support team reported issues of customers in eastern regions of the United States experiencing timeouts and errors while attempting to load the Smartsheet Application. Operations engaged and did a review of Smartsheet systems and network status. It was determined that the event was external to the Smartsheet Application and infrastructure.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-08-02 14:35 UTC, resolved after 6.2 h, 1 update(s).

Title
Informational Update
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/incidents/sh6c68j2f4bn

Smartsheet profileRecent Smartsheet incidentsAll outages on August 2, 2017Smartsheet in August 2017MarkdownJSON