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CompaniesTwilioMonthly reportsAugust 2017

Twilio in August 2017: incidents, uptime and changes

19incidents posted
0labelled major or critical
100%free of major/critical
95.96%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 29 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 14 · No impact listed 5

Incidents 19

IncidentImpactStartedDurationStatusDay
Delays in Billing and Usage APIMinor15 hresolved08-02
Elevated API 500s and Programmable Voice ErrorsMinor53 minresolved08-02
Increased read REST API 404sNo impact listed0 minresolved08-03
Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.Minor4.9 hresolved08-07
Increased SMS delivery delays in India, Pakistan and Thailand from 12:21-13:00 UTCNo impact listed0 minresolved08-09
SMS MO, MT and Delivery Receipt DelaysNo impact listed0 minresolved08-10
Inbound SMS message to some Twilio UK landline numbers are not being deliveredMinor1.2 hresolved08-11
Delay sending MMS messagesMinor41 minresolved08-11
Delivery Receipts for a small percentage of Messages currently delayed (primarily Indonesia)Minor2.4 hresolved08-15
Inbound SMS for a high percentage of Messages are currently delayedMinor1.9 hresolved08-15
Possible timeouts when creating or joining Programmable Video RoomsMinor9 minresolved08-17
Delay in delivering outbound messagesNo impact listed0 minresolved08-17
Failures on Call CreationMinor1.1 hresolved08-18
Increase in undelivered messages to Poland on the Orange networkMinor25 minresolved08-19
Twilio console not accessibleMinor35 minresolved08-21
Programmable Chat Pages Unavailable In ConsoleMinor6 minresolved08-23
Webhook Failures For Customers Using DreamhostNo impact listed0 minresolved08-25
Intermittent Voice Failures and Messaging delays of French mobile numbersMinor1.2 hresolved08-30
Voice Calls are failing for calls that have Recordings EnabledMinor26 minresolved08-31

Cite this

Twilio posted 19 status incidents in August 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in August 2017
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2017/08

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