# Twilio in August 2017: incidents, uptime and changes

> Twilio in August 2017: 19 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 19 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 14, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 95.96% free of any incident; outage time 0 min, incident time 29 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2017](https://rewindex.com/company/twilio/2017/07.md) · Next: [September 2017](https://rewindex.com/company/twilio/2017/09.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in Billing and Usage API](https://rewindex.com/company/twilio/incidents/3wlgb2cd43mb.md) | minor | 2017-08-02 06:34 UTC | 2017-08-02 21:18 UTC | 15 h | resolved |
| [Elevated API 500s and Programmable Voice Errors](https://rewindex.com/company/twilio/incidents/4hlpb8tqvz56.md) | minor | 2017-08-02 23:46 UTC | 2017-08-03 00:39 UTC | 53 min | resolved |
| [Increased read REST API 404s](https://rewindex.com/company/twilio/incidents/4c601j2ypx8v.md) | none | 2017-08-03 16:47 UTC | 2017-08-03 16:47 UTC | 0 min | resolved |
| [Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.](https://rewindex.com/company/twilio/incidents/r8h0bkz27gnn.md) | minor | 2017-08-07 19:25 UTC | 2017-08-08 00:21 UTC | 4.9 h | resolved |
| [Increased SMS delivery delays in India, Pakistan and Thailand from 12:21-13:00 UTC](https://rewindex.com/company/twilio/incidents/jw11d241j2sx.md) | none | 2017-08-09 13:34 UTC | 2017-08-09 13:34 UTC | 0 min | resolved |
| [SMS MO, MT and Delivery Receipt Delays](https://rewindex.com/company/twilio/incidents/dr7tmz3q8fkf.md) | none | 2017-08-10 19:00 UTC | 2017-08-10 19:00 UTC | 0 min | resolved |
| [Inbound SMS message to some Twilio UK landline numbers are not being delivered](https://rewindex.com/company/twilio/incidents/5v304jmhfyy6.md) | minor | 2017-08-11 16:48 UTC | 2017-08-11 18:00 UTC | 1.2 h | resolved |
| [Delay sending MMS messages](https://rewindex.com/company/twilio/incidents/27pxt6x84syg.md) | minor | 2017-08-11 17:22 UTC | 2017-08-11 18:03 UTC | 41 min | resolved |
| [Delivery Receipts for a small percentage of Messages currently delayed (primarily Indonesia)](https://rewindex.com/company/twilio/incidents/dycdyvqg52rq.md) | minor | 2017-08-15 10:42 UTC | 2017-08-15 13:05 UTC | 2.4 h | resolved |
| [Inbound SMS for a high percentage of Messages are currently delayed](https://rewindex.com/company/twilio/incidents/qb7m3jd3mm03.md) | minor | 2017-08-15 16:18 UTC | 2017-08-15 18:09 UTC | 1.9 h | resolved |
| [Possible timeouts when creating or joining Programmable Video Rooms](https://rewindex.com/company/twilio/incidents/z610ms90b9z9.md) | minor | 2017-08-17 21:02 UTC | 2017-08-17 21:11 UTC | 9 min | resolved |
| [Delay in delivering outbound messages](https://rewindex.com/company/twilio/incidents/l8y95f3ddrkn.md) | none | 2017-08-17 22:06 UTC | 2017-08-17 22:06 UTC | 0 min | resolved |
| [Failures on Call Creation](https://rewindex.com/company/twilio/incidents/0x1fhvtv9rqp.md) | minor | 2017-08-18 19:49 UTC | 2017-08-18 20:53 UTC | 1.1 h | resolved |
| [Increase in undelivered messages to Poland on the Orange network](https://rewindex.com/company/twilio/incidents/nvlj8vdjdq6l.md) | minor | 2017-08-19 00:29 UTC | 2017-08-19 00:54 UTC | 25 min | resolved |
| [Twilio console not accessible](https://rewindex.com/company/twilio/incidents/8syy8m2l9sm0.md) | minor | 2017-08-21 16:35 UTC | 2017-08-21 17:10 UTC | 35 min | resolved |
| [Programmable Chat Pages Unavailable In Console](https://rewindex.com/company/twilio/incidents/n30xbvbc9p34.md) | minor | 2017-08-23 22:27 UTC | 2017-08-23 22:33 UTC | 6 min | resolved |
| [Webhook Failures For Customers Using Dreamhost](https://rewindex.com/company/twilio/incidents/902rxv15r00f.md) | none | 2017-08-25 18:06 UTC | 2017-08-25 18:06 UTC | 0 min | resolved |
| [Intermittent Voice Failures and Messaging delays of French mobile numbers](https://rewindex.com/company/twilio/incidents/zxf0sbz9cwzc.md) | minor | 2017-08-30 13:37 UTC | 2017-08-30 14:49 UTC | 1.2 h | resolved |
| [Voice Calls are failing for calls that have Recordings Enabled](https://rewindex.com/company/twilio/incidents/n3gzqwzq4y27.md) | minor | 2017-08-31 18:21 UTC | 2017-08-31 18:47 UTC | 26 min | resolved |

## Cite this

Twilio posted 19 status incidents in August 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2017/08
- Citation: Twilio, “Twilio in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/08 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in August 2017 (2017-08-01)](https://rewindex.com/company/twilio/2017/08)`


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Canonical: https://rewindex.com/company/twilio/2017/08 · Markdown: https://rewindex.com/company/twilio/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:41.428Z
