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CompaniesTwilioMonthly reportsSeptember 2017

Twilio in September 2017: incidents, uptime and changes

19incidents posted
0labelled major or critical
100%free of major/critical
94.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 39 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 16 · No impact listed 3

Incidents 19

IncidentImpactStartedDurationStatusDay
APIException when purchasing certain US phone numbersMinor30 minresolved09-01
SMS outbound delivery delays to SyriaMinor30 minresolved09-05
Delay in fetching new calls.No impact listed31 minresolved09-06
Delays in email delivery.Minor55 minresolved09-06
Network Traversal Service API unavailableMinor10 minresolved09-07
Voice Insights and Debugger data unavailable, Phone Number search degradedMinor6.7 hresolved09-07
Sub-account access failures through the Twilio ConsoleNo impact listed0 minresolved09-07
Inbound call failures in BrazilMinor28 minresolved09-13
Inbound call failures in BrazilMinor2.4 hresolved09-13
Inbound call failures in TaiwanMinor5.1 hresolved09-13
Failures on MMS MessagesMinor45 minresolved09-14
Recording DelaysMinor43 minresolved09-14
Transcription FailuresMinor41 minresolved09-14
Elevated deployment errors for Twilio FunctionsMinor1.4 hresolved09-17
Delays in SMS delivery to and from Mexico handsetsMinor58 minresolved09-18
Busy signal for some Toll Free and Local UK Twilio numbersMinor5.2 hresolved09-18
Webhook requests are failing to all .io domainsMinor15 minresolved09-20
Degraded deliverability of certain shortcode messages to SprintMinor16 hresolved09-21
Outbound delivery issues for some SMS in SingaporeNo impact listed45 minresolved09-27

Cite this

Twilio posted 19 status incidents in September 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in September 2017
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2017/09

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