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Twilio: Degraded deliverability of certain shortcode messages to Sprint

MinorStatus: resolvedStarted Resolved (16 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have narrowed the impact to a small specific set of customers. We are closing this set of updates and will continue to work this incident directly with the few affected customers and our carrier providers to remedy the issue over the coming days.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2017-09-21 23:12 UTC, resolved after 16 h, 1 update(s).

Title
Degraded deliverability of certain shortcode messages to Sprint
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz

Twilio profileRecent Twilio incidentsAll outages on September 21, 2017Twilio in September 2017MarkdownJSON