# Twilio: Degraded deliverability of certain shortcode messages to Sprint

> Twilio status incident “Degraded deliverability of certain shortcode messages to Sprint” on 2017-09-21: impact minor (vendor’s label), 16 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz
Last updated: 2017-09-22T15:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-09-21 23:12 UTC · Resolved: 2017-09-22 15:01 UTC · Duration: 16 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bnh1m1mhpftz](https://status.twilio.com/incidents/bnh1m1mhpftz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2017-09-22 15:01 UTC: We have narrowed the impact to a small specific set of customers. We are closing this set of updates and will continue to work this incident directly with the few affected customers and our carrier providers to remedy the issue over the coming days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2017-09-21 23:12 UTC, resolved after 16 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz
- Citation: Twilio, “Degraded deliverability of certain shortcode messages to Sprint” (2017-09-21 23:12 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz (CC BY 4.0).
- Markdown link: `[Twilio: Degraded deliverability of certain shortcode messages to Sprint (2017-09-21)](https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz)`


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Canonical: https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz · Markdown: https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bnh1m1mhpftz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:45:00.108Z