Twilio: Delay in fetching new calls.
Timeline of updates
- resolved
Between 9:00 AM and 10:04 AM Pacific Time, the REST API may have returned 404 responses or taken longer than usual to respond to GET requests for Call instance resources. This only impacted calls created after 9:00 AM Pacific Time, and only impacted a subset of customer accounts. The incident is now resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2017-09-06 17:31 UTC, resolved after 31 min, 1 update(s).
- Title
- Delay in fetching new calls.
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/ls79kx27d1wc
Twilio profileRecent Twilio incidentsAll outages on September 6, 2017Twilio in September 2017MarkdownJSON