# Twilio: Delay in fetching new calls.

> Twilio status incident “Delay in fetching new calls.” on 2017-09-06: impact none (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ls79kx27d1wc
Last updated: 2017-09-06T18:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-09-06 17:31 UTC · Resolved: 2017-09-06 18:02 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ls79kx27d1wc](https://status.twilio.com/incidents/ls79kx27d1wc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2017-09-06 18:02 UTC: Between 9:00 AM and 10:04 AM Pacific Time, the REST API may have returned 404 responses or taken longer than usual to respond to GET requests for Call instance resources. This only impacted calls created after 9:00 AM Pacific Time, and only impacted a subset of customer accounts. The incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2017-09-06 17:31 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/ls79kx27d1wc
- Citation: Twilio, “Delay in fetching new calls.” (2017-09-06 17:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ls79kx27d1wc (CC BY 4.0).
- Markdown link: `[Twilio: Delay in fetching new calls. (2017-09-06)](https://rewindex.com/company/twilio/incidents/ls79kx27d1wc)`


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Canonical: https://rewindex.com/company/twilio/incidents/ls79kx27d1wc · Markdown: https://rewindex.com/company/twilio/incidents/ls79kx27d1wc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ls79kx27d1wc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:25:17.946Z