# Twilio in September 2017: incidents, uptime and changes > Twilio in September 2017: 19 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2017/09 Last updated: 2017-10-01T00:00:00Z - Incidents posted: 19 (major/critical: 0) · Maintenance: 0 - By vendor impact label: minor 16, none 3 - Uptime (vendor-reported): 100% free of major/critical incidents, 94.54% free of any incident; outage time 0 min, incident time 39 h 18 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [August 2017](https://rewindex.com/company/twilio/2017/08.md) · Next: [October 2017](https://rewindex.com/company/twilio/2017/10.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [APIException when purchasing certain US phone numbers](https://rewindex.com/company/twilio/incidents/73kvj16ps5z8.md) | minor | 2017-09-01 23:48 UTC | 2017-09-02 00:18 UTC | 30 min | resolved | | [SMS outbound delivery delays to Syria](https://rewindex.com/company/twilio/incidents/27npcc494ptt.md) | minor | 2017-09-05 10:13 UTC | 2017-09-05 10:43 UTC | 30 min | resolved | | [Delay in fetching new calls.](https://rewindex.com/company/twilio/incidents/ls79kx27d1wc.md) | none | 2017-09-06 17:31 UTC | 2017-09-06 18:02 UTC | 31 min | resolved | | [Delays in email delivery.](https://rewindex.com/company/twilio/incidents/7myfn2m8cbzv.md) | minor | 2017-09-06 21:09 UTC | 2017-09-06 22:04 UTC | 55 min | resolved | | [Network Traversal Service API unavailable](https://rewindex.com/company/twilio/incidents/6ltknp0z86vt.md) | minor | 2017-09-07 03:51 UTC | 2017-09-07 04:01 UTC | 10 min | resolved | | [Voice Insights and Debugger data unavailable, Phone Number search degraded](https://rewindex.com/company/twilio/incidents/3h1w2kzw7ryz.md) | minor | 2017-09-07 07:57 UTC | 2017-09-07 14:36 UTC | 6.7 h | resolved | | [Sub-account access failures through the Twilio Console](https://rewindex.com/company/twilio/incidents/pkhxn8mxgwr8.md) | none | 2017-09-07 22:55 UTC | 2017-09-07 22:55 UTC | 0 min | resolved | | [Inbound call failures in Brazil](https://rewindex.com/company/twilio/incidents/mhqt6gcx4yz6.md) | minor | 2017-09-13 09:14 UTC | 2017-09-13 09:42 UTC | 28 min | resolved | | [Inbound call failures in Brazil](https://rewindex.com/company/twilio/incidents/x0vhwxvyt9qh.md) | minor | 2017-09-13 17:16 UTC | 2017-09-13 19:37 UTC | 2.4 h | resolved | | [Inbound call failures in Taiwan](https://rewindex.com/company/twilio/incidents/1l15kq7hl9jc.md) | minor | 2017-09-13 17:51 UTC | 2017-09-13 22:58 UTC | 5.1 h | resolved | | [Failures on MMS Messages](https://rewindex.com/company/twilio/incidents/pd0sff3nh013.md) | minor | 2017-09-14 19:29 UTC | 2017-09-14 20:14 UTC | 45 min | resolved | | [Recording Delays](https://rewindex.com/company/twilio/incidents/sxl53v023pkx.md) | minor | 2017-09-14 19:31 UTC | 2017-09-14 20:14 UTC | 43 min | resolved | | [Transcription Failures](https://rewindex.com/company/twilio/incidents/tp5fcjx7g3j0.md) | minor | 2017-09-14 19:33 UTC | 2017-09-14 20:14 UTC | 41 min | resolved | | [Elevated deployment errors for Twilio Functions](https://rewindex.com/company/twilio/incidents/rmz9yrp3xvm0.md) | minor | 2017-09-17 02:25 UTC | 2017-09-17 03:48 UTC | 1.4 h | resolved | | [Delays in SMS delivery to and from Mexico handsets](https://rewindex.com/company/twilio/incidents/t37zqdk6d98s.md) | minor | 2017-09-18 19:32 UTC | 2017-09-18 20:30 UTC | 58 min | resolved | | [Busy signal for some Toll Free and Local UK Twilio numbers](https://rewindex.com/company/twilio/incidents/mt50wng5358v.md) | minor | 2017-09-18 22:04 UTC | 2017-09-19 03:18 UTC | 5.2 h | resolved | | [Webhook requests are failing to all .io domains](https://rewindex.com/company/twilio/incidents/fpfqdptms539.md) | minor | 2017-09-20 15:11 UTC | 2017-09-20 15:26 UTC | 15 min | resolved | | [Degraded deliverability of certain shortcode messages to Sprint](https://rewindex.com/company/twilio/incidents/bnh1m1mhpftz.md) | minor | 2017-09-21 23:12 UTC | 2017-09-22 15:01 UTC | 16 h | resolved | | [Outbound delivery issues for some SMS in Singapore](https://rewindex.com/company/twilio/incidents/b2799d4r6bp6.md) | none | 2017-09-27 02:12 UTC | 2017-09-27 02:57 UTC | 45 min | resolved | ## Cite this Twilio posted 19 status incidents in September 2017 (0 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2017/09 - Citation: Twilio, “Twilio in September 2017” (2017-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/09 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in September 2017 (2017-09-01)](https://rewindex.com/company/twilio/2017/09)` --- Canonical: https://rewindex.com/company/twilio/2017/09 · Markdown: https://rewindex.com/company/twilio/2017/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:38:24.328Z