Service Cloud Voice Degradation: Service Cloud Messaging Channels, Service Cloud Voice MinorOct 1, 14:45 7.5 h resolved 10-01 Gov Cloud Performance Degradation Third Party Infrastructure Provider Issue Initial: Core Service MinorOct 1, 20:32 18 h resolved 10-01 Performance Degradation: Core Service MinorOct 2, 18:16 43 min resolved 10-02 Performance Degradation: Core Service MinorOct 2, 23:08 7 min resolved 10-02 Marketing Cloud Feature Degradation: Automation Studio MinorOct 3, 16:14 42 h resolved 10-03 Marketing Cloud Feature Degradation: Automation Studio MinorOct 3, 16:35 42 h resolved 10-03 Feature Service Disruption: Customer360 Audiences, Analytics MinorOct 4, 11:15 13 h resolved 10-04 Performance Degradation: Core Service MinorOct 5, 09:22 6 min resolved 10-05 Performance Degradation: Core Service MinorOct 5, 18:34 12 min resolved 10-05 Tableau Feature Degradation: Loada View MinorOct 6, 03:58 14 h resolved 10-06 Feature Perf Degradation: Agentforce, Customer360 Audiences MinorOct 6, 06:00 40 h resolved 10-06 Performance Degradation: Core Service MinorOct 6, 13:45 15 min resolved 10-06 Performance Degradation: Core Service MinorOct 6, 17:29 1 min resolved 10-06 Mule Soft Feature Disruption: APIManager, Anypoint Monitoring, Exchange +1 more MinorOct 7, 06:00 4.8 h resolved 10-07 Salesforce Data Cloud Feature Degradation: Customer360 Audiences MinorOct 7, 09:50 59 min resolved 10-07 Feature Service Disruption: Core Service MinorOct 7, 18:00 28 h resolved 10-07 Performance Degradation: Core Service MinorOct 8, 09:25 1.3 h resolved 10-08 Performance Degradation: Core Service MinorOct 8, 10:52 4.4 h resolved 10-08 Performance Degradation: Core Service MinorOct 9, 22:14 37 min resolved 10-09 Performance Degradation: Core Service MinorOct 10, 05:10 6 min resolved 10-10 Performance Degradation: Core Service MinorOct 10, 07:10 14 min resolved 10-10 Feature Service Disruption: Customer360 Audiences MinorOct 12, 12:47 19 h resolved 10-12 Tableau Feature Disruption: Publishto Tableau Cloud MinorOct 12, 19:30 21 h resolved 10-12 Tableau Feature Disruption: Publishto Tableau Cloud MinorOct 12, 19:30 4.3 h resolved 10-12 Tableau Feature Degradation: Loada View MinorOct 13, 18:36 3 d resolved 10-13 Tableau Feature Degradation: Loada View MinorOct 13, 18:36 4 d resolved 10-13 Tableau Performance Degradation: Loada View MinorOct 13, 18:36 2 d resolved 10-13 Performance Degradation: Core Service MinorOct 15, 07:07 22 min resolved 10-15 Agentforce Performance Degradation: Agentforce MinorOct 16, 00:40 39 min resolved 10-16 Performance Degradation: Core Service MinorOct 16, 01:00 6 min resolved 10-16 Performance Degradation: Core Service MinorOct 16, 11:07 8 min resolved 10-16 Performance Degradation Asynchronous Processing: Core Service MinorOct 16, 13:30 35 min resolved 10-16 Marketing Cloud Personalization Personalization Feature Degradation: Event Receiving Features, Personalization Features MinorOct 16, 15:32 25 min resolved 10-16 Performance Degradation: Core Service MinorOct 17, 07:21 13 min resolved 10-17 Salesforce Order Management Feature Degradation: SALESFORCEORDERMANAGEMENT MinorOct 18, 07:00 22 h resolved 10-18 Feature Service Disruption: Core Service MinorOct 18, 14:06 31 h resolved 10-18 Salesforce Data Cloud Feature Degradation: Customer360 Audiences MinorOct 19, 09:15 14 h resolved 10-19 Feature Perf Degradation: Customer360 Audiences MinorOct 19, 15:30 2 d resolved 10-19 Feature Perf Degradation: Core Service MinorOct 20, 04:04 6.7 h resolved 10-20 Performance Degradation: Core Service MinorOct 20, 07:50 8 min resolved 10-20 Feature Service Disruption: Agentforce MinorOct 20, 14:40 1.8 h resolved 10-20 Feature Perf Degradation: Agentforce, Core Service MinorOct 21, 00:25 1.7 h resolved 10-21 Performance Degradation: Core Service MinorOct 21, 08:05 15 min resolved 10-21 Performance Degradation: Core Service MinorOct 21, 18:41 7 min resolved 10-21 Feature Perf Degradation: Prompt Studio MinorOct 22, 03:51 1.3 h resolved 10-22 Performance Degradation: Core Service MinorOct 22, 12:37 8 min resolved 10-22 Mule Soft Feature Disruption: Runtime Manager MinorOct 22, 15:00 26 h resolved 10-22 Performance Degradation: Core Service, Live Agent MinorOct 23, 11:30 3.6 h resolved 10-23 Tableau Feature Degradation: Explore MinorOct 24, 06:36 4 d resolved 10-24 Performance Degradation: Core Service MinorOct 24, 10:53 0 min resolved 10-24 Feature Service Disruption: MCGrowth MinorOct 25, 05:26 22 h resolved 10-25 Performance Degradation: Core Service MinorOct 25, 07:29 10 min resolved 10-25 Performance Degradation: Core Service MinorOct 26, 05:45 8 min resolved 10-26 Performance Degradation: Email Studio MinorOct 26, 12:10 3.1 h resolved 10-26 Feature Service Disruption: Customer360 Audiences MinorOct 26, 12:27 1.3 h resolved 10-26 Performance Degradation: Core Service MinorOct 27, 07:53 12 min resolved 10-27 Performance Degradation: Core Service MinorOct 27, 17:12 21 min resolved 10-27 Performance Degradation: Core Service MinorOct 27, 17:14 20 min resolved 10-27 Performance Degradation: Core Service MinorOct 27, 17:15 15 min resolved 10-27 Performance Degradation: Core Service MinorOct 27, 17:19 5 min resolved 10-27 Performance Degradation: Core Service MinorOct 27, 17:27 7 min resolved 10-27 Feature Perf Degradation: Communities MinorOct 27, 19:00 not resolved investigating 10-27 Heroku Feature Degradation: Tools MinorOct 28, 04:06 10 h resolved 10-28 Feature Service Disruption: MCGrowth MinorOct 28, 21:35 5 d resolved 10-28 Performance Degradation: Core Service MinorOct 29, 05:48 1.3 h resolved 10-29 Gov Cloud Performance Degradation Third Party Infrastructure Provider Issue Initial: Core Service MinorOct 29, 11:00 10 h resolved 10-29 Marketing Cloud Degradation: Marketing Cloud Core Service MinorOct 30, 02:00 12 h resolved 10-30 Performance Degradation: Core Service MinorOct 30, 07:00 9 min resolved 10-30 Feature Perf Degradation: Agentforce MinorOct 30, 12:37 5.5 h resolved 10-30 Performance Degradation: SCAPI-EU MinorOct 30, 16:30 2.5 h resolved 10-30 Feature Service Disruption: Customer360 Audiences MinorOct 30, 19:00 3.3 h resolved 10-30 Marketing Applications For Starter Pro Suite Foundations Feature Disruption: MCGrowth MinorOct 31, 00:18 3 d resolved 10-31 Feature Service Disruption: MCGrowth MinorOct 31, 02:42 4 d resolved 10-31 Performance Degradation: Search MinorOct 31, 07:13 2.9 h resolved 10-31 Performance Degradation: Core Service MinorOct 31, 11:33 14 min resolved 10-31