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Salesforce: Feature Service Disruption: Agentforce

MinorStatus: resolvedStarted Resolved (1.8 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Agentforce218 instances

Timeline of updates

  1. update

    During this time Agentforce Coworker may have been unresponsive for some customers. The issue was linked to reduced availability of a third-party service that Coworker relies on. That service has recovered, and Agentforce Coworker is now operating normally.

    We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-10-20 14:40 UTC, resolved after 1.8 h, 1 update(s).

Title
Feature Service Disruption: Agentforce
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004505

Salesforce profileRecent Salesforce incidentsAll outages on October 20, 2026Salesforce in October 2026MarkdownJSON