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Salesforce: Service Disruption: Core Service

MajorStatus: resolvedStarted Resolved (4.9 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Core Service8 instances

Timeline of updates

  1. update

    We resolved an issue that prevented users from logging in. We identified an issue with a recent release that prevented login sessions from being created. We deployed a fix forward, and access is now restored. Users can log in and open their orgs again.
    We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Changes Rewindex caught on this incident

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

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