Salesforce: Feature Service Disruption: MCGrowth
Affected components: MCGrowth33 instances
Timeline of updates
- update
Affected Marketing Cloud customers are experiencing HTTP 400 errors and signature verification failures when accessing tracked email links, preventing them from reaching their intended destination URLs. We're investigating the issue and working to determine the full scope of impact.
We'll provide an update in 30 minutes or sooner if additional information becomes available. - update
We resolved an issue that caused error messages when customers opened tracked email links in Marketing Cloud. A configuration issue in a recent deployment affected email link redirects. We rolled back the deployment in the affected region and confirmed that email links are redirecting successfully.
We apologize for the impact this incident had on our customers and their businesses. We'll complete a full investigation to establish the technical trigger, the underlying cause, and the preventive actions to avoid a repeat.
Changes Rewindex caught on this incident
- Incident updated: Feature Service Disruption: MCGrowth
- Incident silently edited: Feature Service Disruption: MCGrowth
Archive proof
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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).