Salesforce: Gov Cloud Performance Degradation Third Party Infrastructure Provider Issue Initial: Core Service
Affected components: Core Service6 instances
Timeline of updates
- update
We’re aware of an issue affecting .mil network connectivity to some Salesforce GovCloud environments. Customers using affected network paths may be unable to access Salesforce services or may experience intermittent connectivity. We’ve engaged the global infrastructure provider for a subset of government agencies to investigate the issue further and are monitoring for recovery. We’ll provide another update when there is a significant development.
- update
The issue affecting .mil network connectivity to some Salesforce GovCloud environments was resolved as of 14:50 UTC on October 2, 2026. Connectivity has remained stable during monitoring, and affected customers are no longer experiencing impact related to this incident. We apologize for how this incident affected you and your business. We’re following up with the global infrastructure provider for a subset of government agencies to obtain any available details about the incident.
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).