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Salesforce: Service Disruption: Marketing Cloud Core Service, Marketing Cloud Login

MajorStatus: resolvedStarted Resolved (37 min)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Marketing Cloud Core ServiceMarketing Cloud Login26 instances

Timeline of updates

  1. update

    Marketing Cloud Engagement customers on the affected databases experienced a service disruption that prevented logins and access to features requiring database connectivity. We restarted the affected database servers to restore service, validated recovery, and rebalanced the databases to maintain stability

    We apologize for the impact this incident may have had on your customers and their businesses. We’ill complete a full investigation to confirm the technical trigger and underlying cause, and to identify actions that prevent a recurrence.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Salesforce, started 2026-10-20 13:33 UTC, resolved after 37 min, 1 update(s).

Title
Service Disruption: Marketing Cloud Core Service, Marketing Cloud Login
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004504

Salesforce profileRecent Salesforce incidentsAll outages on October 20, 2026Salesforce in October 2026MarkdownJSON