Salesforce: Service Disruption: Core Service
Salesforce reported a major Core Service disruption affecting 1 instance that prevented users from logging in, from 2026-10-23 01:25 UTC to 2026-10-23 07:38 UTC (6 h 13 min). A recent release prevented login sessions from being created; Salesforce deployed a fix forward and restored access to users’ orgs.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Core Service1 instance
Timeline of updates
- update
We resolved an issue that prevented users from logging in. We identified an issue with a recent release that prevented login sessions from being created. We deployed a fix forward, and access is now restored. Users can log in and open their orgs again.
We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
Changes Rewindex caught on this incident
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First version captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
482e32fd519fbdeb…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Salesforce, started 2026-10-23 01:25 UTC, resolved after 6.2 h, 1 update(s).
- Title
- Service Disruption: Core Service
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20004523
Salesforce profileRecent Salesforce incidentsAll outages on October 23, 2026Salesforce in October 2026MarkdownJSON