rewindex

Outages by dayJanuary 25, 2020

Outages on January 25, 2020

UTC day 2020-01-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

7incidents started
3labelled major or critical
5vendors with a new incident
5still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 3 · No impact listed 1 · 6 maintenance

Incidents started this day 7

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - LATA: 554 Longview TXCritical (12 h)resolved
ShopifyPayPal not processing paymentsMajor (25 min)resolved
ShopifyCheckout completion delayed for some storesMajor (11 min)resolved
OptimizelyFIND Incident - EU Region (EMEA04)Minor (13 h)resolved
PlivoCall failures on inbound Voice & inbound SMS towards the US phone numbers in Longview, TXMinor (12 h)resolved
PlivoCall failures on inbound Voice & inbound SMS towards the US phone numbers in Longview, TXMinor (12 h)resolved
SinchTicketing system - processing delayedNo impact listed (21 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
RevenueCatApple Receipt Server OutageCritical (16 h)resolved
KlaviyoIntermittent Flow Triggering & Real-Time Segmentation DisruptionMinor (6 d)resolved
HarnessApplication SlownessMinor (3.1 h)resolved
MongoDB AtlasAtlas node creation delayedNo impact listed (4.3 h)resolved
AptibleAWS DNS ErrorsNo impact listed (5.1 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Segment[Scheduled] GDPR deletion service database maintenanceMaintenance (2.0 h)resolved
Help Scout[Scheduled] [Scheduled] Database MaintenanceMaintenance (30 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (12 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (10 h)resolved
Close[Scheduled] Database MaintenanceMaintenance (50 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (10.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Shopify, Optimizely, Plivo, Sinch.

Cite this

7 vendor-reported incidents started on 2020-01-25 (UTC) across 5 vendors, 3 labelled major or critical by the vendor.

Title
Outages on January 25, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-01-25

All daysOutage eventsMarkdown