# Outages on January 25, 2020 (UTC) > 7 incidents started on January 25, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Bandwidth, Shopify); 5 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-01-25 Last updated: 2020-01-26T09:11:00Z - Incidents started: 7 (major/critical: 3, other: 4) across 5 vendors - Still open from earlier days: 5 · Maintenance windows: 6 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 3, none 1 - Previous day with incidents: [2020-01-24](https://rewindex.com/outages/2020-01-24.md) · Next: [2020-01-26](https://rewindex.com/outages/2020-01-26.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 554 Longview TX](https://rewindex.com/company/bandwidth/incidents/bzrvl3jkbkkj.md) | critical | 2020-01-25 20:42 UTC | 2020-01-26 09:09 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [PayPal not processing payments](https://rewindex.com/company/shopify/incidents/f7hqv0r3q4l9.md) | major | 2020-01-25 19:48 UTC | 2020-01-25 20:13 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/cnnn97chn0j4.md) | major | 2020-01-25 20:05 UTC | 2020-01-25 20:16 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND Incident - EU Region (EMEA04)](https://rewindex.com/company/optimizely/incidents/q9fgztswr53y.md) | minor | 2020-01-25 16:24 UTC | 2020-01-26 05:13 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & inbound SMS towards the US phone numbers in Longview, TX](https://rewindex.com/company/plivo/incidents/hh5jclq17hgn.md) | minor | 2020-01-25 20:48 UTC | 2020-01-26 09:11 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & inbound SMS towards the US phone numbers in Longview, TX](https://rewindex.com/company/plivo/incidents/z0qg3s3vyk0c.md) | minor | 2020-01-25 20:48 UTC | 2020-01-26 09:11 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Ticketing system - processing delayed](https://rewindex.com/company/sinch/incidents/06rz4849317x.md) | none | 2020-01-25 15:43 UTC | 2020-01-25 16:04 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Apple Receipt Server Outage](https://rewindex.com/company/revenuecat/incidents/zbzzw47mqbvm.md) | critical | 2020-01-24 14:22 UTC | 2020-01-25 06:03 UTC | resolved | | [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Intermittent Flow Triggering & Real-Time Segmentation Disruption](https://rewindex.com/company/klaviyo/incidents/7x5q39yty9t1.md) | minor | 2020-01-24 20:06 UTC | 2020-01-31 00:19 UTC | resolved | | [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/rj35rqymyw0v.md) | minor | 2020-01-24 21:35 UTC | 2020-01-25 00:41 UTC | resolved | | [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Atlas node creation delayed](https://rewindex.com/company/mongodb-atlas/incidents/mvz11f72v6lh.md) | none | 2020-01-24 21:25 UTC | 2020-01-25 01:46 UTC | resolved | | [Aptible](https://rewindex.com/company/aptible.md) | [AWS DNS Errors](https://rewindex.com/company/aptible/incidents/spp2r8p81m2w.md) | none | 2020-01-24 21:55 UTC | 2020-01-25 02:59 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Segment](https://rewindex.com/company/segment.md) | [\[Scheduled\] GDPR deletion service database maintenance](https://rewindex.com/company/segment/incidents/ph2r659gbk75.md) | maintenance | 2020-01-25 00:00 UTC | 2020-01-25 02:00 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [\[Scheduled\] \[Scheduled\] Database Maintenance](https://rewindex.com/company/help-scout/incidents/4dh4j0wk1l9x.md) | maintenance | 2020-01-25 12:00 UTC | 2020-01-25 12:30 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/b8shzqzxs47g.md) | maintenance | 2020-01-25 14:00 UTC | 2020-01-26 02:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4ycq3bg61k4l.md) | maintenance | 2020-01-25 14:00 UTC | 2020-01-26 00:00 UTC | resolved | | [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/close/incidents/hllzx5vz7s1j.md) | maintenance | 2020-01-25 14:00 UTC | 2020-01-25 14:50 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/p0wggvx3kh17.md) | maintenance | 2020-01-25 14:01 UTC | 2020-01-26 00:00 UTC | resolved | ## Cite this 7 vendor-reported incidents started on 2020-01-25 (UTC) across 5 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-01-25 - Citation: Rewindex daily outage roundup, “Outages on January 25, 2020” (2020-01-25 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-25 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 25, 2020 (2020-01-25)](https://rewindex.com/outages/2020-01-25)` --- Canonical: https://rewindex.com/outages/2020-01-25 · Markdown: https://rewindex.com/outages/2020-01-25.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:35.412Z