CompaniesShopifyMonthly reportsJanuary 2020
Shopify in January 2020: incidents, uptime and changes
5incidents posted
3labelled major or critical
99.88%free of major/critical
99.88%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 51 min, incident time 51 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · No impact listed 2
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Failures with Shopify Shipping, Shopify Pay and Admin access | Critical | 23 min | resolved | 01-20 | |
| PayPal not processing payments | Major | 25 min | resolved | 01-25 | |
| Checkout completion delayed for some stores | Major | 11 min | resolved | 01-25 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Checkout completion delayed for some stores | No impact listed | 21 min | resolved | 01-17 | |
| Shopify storefronts not loading correctly for some stores | No impact listed | -20 min | resolved | 01-23 |
Cite this
Shopify posted 5 status incidents in January 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Shopify in January 2020
- Vendor
- Shopify
- Date
- URL
- https://rewindex.com/company/shopify/2020/01