Shopify: Failures with Shopify Shipping, Shopify Pay and Admin access

Impact: criticalStatus: resolvedStarted 2020-01-20 14:31 UTCResolved 2020-01-20 14:53 UTC (23 min)3 updatesSource: stspg.io

Summary

Shopify reported a critical incident involving failures with Shopify Shipping, Shopify Pay and Admin access, affecting Admin and Checkout. It began at 2020-01-20 14:31 UTC and was resolved at 2020-01-20 14:53 UTC, lasting 22 min; Shopify stated that a fix had been implemented and was being monitored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AdminCheckout

Timeline of updates

investigating2020-01-20 14:31 UTC
We are currently investigating this issue.
monitoring2020-01-20 14:46 UTC
A fix has been implemented and we are monitoring the results.
resolved2020-01-20 14:53 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Failures with Shopify Shipping, Shopify Pay and Admin access 2020-01-20 14:31 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON