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CompaniesShopifyIncidents

Shopify: Checkout completion delayed for some stores

No impact listedStatus: resolvedStarted Resolved (21 min)3 updatesstspg.io (opens in new tab)

Affected components: CheckoutPoint of Sale

Timeline of updates

  1. investigating

    We are experiencing an interruption in service preventing payments from being processed for some stores. Online store checkouts will remain in our queue and buyers will be notified once payments are complete. Checkouts from other sales channels, including Point of Sale (POS), may be unavailable during this time. We are investigating and will keep you updated.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2020-01-17 12:37 UTC, resolved after 21 min, 3 update(s).

Title
Checkout completion delayed for some stores
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf

Shopify profileRecent Shopify incidentsAll outages on January 17, 2020Shopify in January 2020MarkdownJSON