# Shopify: Checkout completion delayed for some stores

> Shopify status incident “Checkout completion delayed for some stores” on 2020-01-17: impact none (vendor’s label), 21 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf
Last updated: 2020-01-17T12:57:50Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-17 12:37 UTC · Resolved: 2020-01-17 12:57 UTC · Duration: 21 min
- Updates: 3 · Affected components: Checkout, Point of Sale
- [Vendor status page: http://stspg.io/z4m3hxwh9b6s](http://stspg.io/z4m3hxwh9b6s)
- [Company: Shopify](https://rewindex.com/company/shopify.md)

## Timeline of updates

- **investigating** 2020-01-17 12:37 UTC: We are experiencing an interruption in service preventing payments from being processed for some stores. Online store checkouts will remain in our queue and buyers will be notified once payments are complete. Checkouts from other sales channels, including Point of Sale (POS), may be unavailable during this time. We are investigating and will keep you updated.
- **monitoring** 2020-01-17 12:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2020-01-17 12:57 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Shopify, started 2020-01-17 12:37 UTC, resolved after 21 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf
- Citation: Shopify, “Checkout completion delayed for some stores” (2020-01-17 12:37 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf (CC BY 4.0).
- Markdown link: `[Shopify: Checkout completion delayed for some stores (2020-01-17)](https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf)`


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Canonical: https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf · Markdown: https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf.md · JSON: https://rewindex.com/api/v1/companies/shopify/incidents/klrb5xgmrkhf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:29:56.843Z