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CompaniesHelp ScoutIncidents

Help Scout: [Scheduled] [Scheduled] Database Maintenance

MaintenancemaintenanceStatus: resolvedStarted Resolved (30 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    The scheduled maintenance has been completed.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Maintenance posted by Help Scout, started 2020-01-25 12:00 UTC, resolved after 30 min, 1 update(s).

Title
[Scheduled] [Scheduled] Database Maintenance
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/4dh4j0wk1l9x

Help Scout profileRecent Help Scout incidentsAll outages on January 25, 2020Help Scout in January 2020MarkdownJSON