Outages by dayMay 22, 2019

Outages on May 22, 2019

UTC day 2019-05-22 (May 22, 2019, 00:00 to May 22, 2019, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started

6labelled major or critical

22vendors with a new incident

5still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 13 · No impact listed 7 · 7 maintenance

Incidents started this day 26

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - LATA: 434 (Columbia, SC)	Critical	05:32	16:22 (11 h)	resolved
Lightstep (ServiceNow Cloud Observability)	LightStep web application unavailable due to expired certificate	Critical	16:20	19:34 (3.2 h)	resolved
Confluence	Error viewing/attaching files in Confluence Cloud	Major	08:49	10:23 (1.6 h)	resolved
Confluence	Errors while trying to view or attach files in Confluence Cloud	Major	10:53	20:23 (9.5 h)	resolved
Red Hat (incl. Quay.io)	Customer Portal Incident	Major	16:20	May 23, 2019, 02:04 (9.7 h)	resolved
Squarespace	Connecting and moving domains unavailable	Major	18:14	20:59 (2.8 h)	resolved
Logz.io	Few customers are experiencing delays in log ingestion.	Minor	03:38	04:15 (37 min)	resolved
Plivo	Call failures on inbound voice towards Columbia phone numbers in US	Minor	05:40	16:37 (11 h)	resolved
Plivo	Delivery delays on outbound SMS to T-Mobile from all US Shortcode numbers	Minor	07:03	07:46 (43 min)	resolved
MessageBird (Bird)	Delayed processing of outbound email	Minor	09:27	15:41 (6.2 h)	resolved
Box	[Minor] Issue with Notes, Uploads, and Downloads	Minor	10:57	13:03 (2.1 h)	resolved
Coralogix	Data ingestion delay - few minutes behind real-time ingestion	Minor	12:38	12:57 (19 min)	resolved
Bitrise	Queue on the Hybrid and Xcode stacks	Minor	15:08	16:03 (55 min)	resolved
Travis CI	Delayed builds because GitHub has paused webhook deliveries	Minor	18:06	20:25 (2.3 h)	resolved
Netlify	Observed build delays related to GitHub incident	Minor	19:16	20:11 (55 min)	resolved
Twilio	Errors Updating SIMs	Minor	19:34	19:36 (2 min)	resolved
Dropbox Sign	HelloFax: Delayed faxes to some toll-free numbers.	Minor	19:47	May 28, 2019, 15:41 (6 d)	resolved
Twilio	Missing Historical Debugger Events	Minor	22:07	May 23, 2019, 15:10 (17 h)	resolved
Shopify	[ Admin / Apps ] not loading correctly for some stores	Minor	22:57	23:13 (16 min)	resolved
Contentstack	Web Application and Content Management APIs were temporarily inaccessible	No impact listed	09:50	09:50 (0 min)	resolved
Greenhouse	Partial Harvest API outage for some customers	No impact listed	13:59	14:57 (58 min)	resolved
Smartsheet	Reporting delays	No impact listed	16:40	May 23, 2019, 00:43 (8.1 h)	resolved
GitHub Copilot	Incident on 2019-05-22 16:56 UTC	No impact listed	16:56	20:08 (3.2 h)	resolved
GitHub	Incident on 2019-05-22 16:56 UTC	No impact listed	16:56	20:08 (3.2 h)	resolved
Mezmo	Search is Intermittent	No impact listed	17:19	May 24, 2019, 20:53 (2 d)	resolved
Greenhouse	Recruiting experiencing increased error rates	No impact listed	18:10	22:03 (3.9 h)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
npm	Intermittent issues with the Security Audit with ENOAUDIT reported in the CLI	Minor	May 16, 2019, 16:15	May 23, 2019, 19:55 (7 d)	resolved
Elastic Cloud	Potential performance issues with hot-warm infrastructure in AWS	Minor	May 20, 2019, 15:48	May 30, 2019, 15:53 (10 d)	resolved
Plivo	Delivery delays on inbound SMS towards KPN Group phone numbers in Belgium	Minor	May 21, 2019, 23:46	00:27 (41 min)	resolved
Plivo	Delivery delays on Toll-Free SMS towards US phone numbers	Minor	May 21, 2019, 23:49	11:55 (12 h)	resolved
Bandwidth	Intermittent MMS Delays	No impact listed	May 21, 2019, 22:32	00:24 (1.9 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation impacting Inbound Toll-Free SMS in the US towards AT&T phone numbers	Maintenance	06:30	06:36 (6 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	06:30	07:30 (1.0 h)	resolved
Twilio	[Scheduled] AT&T US - SMS Carrier Maintenance - 21 May 2019, 23:30 - 21 May 2019 23:35 (PDT)	Maintenance	06:30	06:36 (6 min)	resolved
Jira	[Scheduled] Urgent Jira Cloud database maintenance	Maintenance	08:01	09:01 (1.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] Red Hat Insights infrastructure upgrade - planned maintenance window	Maintenance	13:00	17:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	15:00	19:00 (4.0 h)	resolved
Aptible	[Scheduled] Dedicated stack maintenance	Maintenance	22:00	May 23, 2019, 00:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Lightstep (ServiceNow Cloud Observability), Confluence, Red Hat (incl. Quay.io), Squarespace, Logz.io, Plivo, MessageBird (Bird), Box, Coralogix, Bitrise, Travis CI.

Cite this

26 vendor-reported incidents started on 2019-05-22 (UTC) across 22 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 22, 2019
Vendor: Rewindex daily outage roundup
Date: 2019-05-22 00:00 UTC
URL: https://rewindex.com/outages/2019-05-22

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