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CompaniesSquarespaceMonthly reportsMay 2019

Squarespace in May 2019: incidents, uptime and changes

8incidents posted
4labelled major or critical
98.80%free of major/critical
97.82%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 52 min, incident time 16 h 13 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 3 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Connectivity IssuesCritical21 minresolved05-09
Domains registration and management unavailableMajor3.6 hresolved05-18
Connecting and moving domains unavailableMajor2.8 hresolved05-22
Elevated Error Rates in Squaresplace 5 Platform Comment, Image Upload, and EmailsMajor2.1 hresolved05-29

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some sites loading slowly for some visitors using Microsoft Edge browsers.Minor5.2 hresolved05-02
Connectivity IssuesMinor54 minresolved05-11
Customers unable to log in to edit their sitesNo impact listed20 minresolved05-24
Elevated Error Rates in V5 platformMinor1.3 hresolved05-30

Maintenance 1

Show scheduled maintenance

Cite this

Squarespace posted 8 status incidents in May 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in May 2019
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2019/05

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