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CompaniesSquarespaceMonthly reportsApril 2019

Squarespace in April 2019: incidents, uptime and changes

9incidents posted
2labelled major or critical
99.71%free of major/critical
95.62%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 3 min, incident time 31 h 28 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 5 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Support Center OutageMajor1.5 hresolved04-12
Session login unavailableMajor32 minresolved04-16

Other incidents 7

IncidentImpactStartedDurationStatusDay
Incorrect HTTPS certificates being served for some sitesMinor1.3 hresolved04-01
Connectivity issuesNo impact listed0 minresolved04-11
Issue with Commerce SubscriptionsNo impact listed6.0 hresolved04-15
Email Delivery IssuesMinor1.2 hresolved04-24
Domain Registration / Searching IssuesMinor1.1 hresolved04-25
Domains / DNS records cannot be addedMinor3.7 hresolved04-26
Billing / Credit Card panel is loading blank for some customersMinor22 hresolved04-26

Cite this

Squarespace posted 9 status incidents in April 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in April 2019
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2019/04

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