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CompaniesSquarespaceIncidents

Squarespace: Billing / Credit Card panel is loading blank for some customers

MinorStatus: resolvedStarted Resolved (22 h)1 updatestatus.squarespace.com (opens in new tab)

Timeline of updates

  1. resolved

    We have fully resolved the issue as of 12:28pm ET and all customers can now manage their credit cards normally.

From Squarespace’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.squarespace.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Squarespace, started 2019-04-26 18:20 UTC, resolved after 22 h, 1 update(s).

Title
Billing / Credit Card panel is loading blank for some customers
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/incidents/rq283gmqwjyh

Squarespace profileRecent Squarespace incidentsAll outages on April 26, 2019Squarespace in April 2019MarkdownJSON