CompaniesSquarespaceMonthly reportsMarch 2019
Squarespace in March 2019: incidents, uptime and changes
Vendor-reported outage time 6 h 26 min, incident time 20 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 5 · Minor 2 · No impact listed 2
Major and critical incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with Commerce checkout for service products | Critical | 22 min | resolved | 03-01 | |
| Media Panel loading Blank for Cover Page | Major | 1.1 h | resolved | 03-05 | |
| Connectivity Issues | Major | 1.0 h | resolved | 03-11 | |
| Connectivity Issues | Major | 39 min | resolved | 03-15 | |
| Gift Card Functionality Outage | Major | 1.3 h | resolved | 03-18 | |
| Images, CSS, and other files not loading on some websites | Major | 2.0 h | resolved | 03-18 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Connectivity Issues | Minor | 12 h | resolved | 03-06 | |
| Domain registration | Minor | 1.8 h | resolved | 03-14 | |
| Commerce error displayed to shoppers | No impact listed | 1.2 h | resolved | 03-15 | |
| Customers are unable to adjust their G Suite accounts | No impact listed | 18 min | resolved | 03-17 |
Cite this
Squarespace posted 10 status incidents in March 2019 (6 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Squarespace in March 2019
- Vendor
- Squarespace
- Date
- URL
- https://rewindex.com/company/squarespace/2019/03