Outages by dayMay 25, 2023

Outages on May 25, 2023

UTC day 2023-05-25 (May 25, 2023, 00:00 to May 25, 2023, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

46incidents started

11labelled major or critical

26vendors with a new incident

16still open from earlier days

By vendor label: Critical 4 · Major 7 · Minor 29 · No impact listed 6 · 16 maintenance

Incidents started this day 46

Vendor	Incident	Impact	Started	Resolved	Status
Grafana Cloud	Creation of new SaaS Integrations \| Hosted Exporter jobs is currently unavailable	Critical	00:30	09:49 (9.3 h)	resolved
Amplitude	Delay in Event Streaming	Critical	04:00	09:39 (5.7 h)	resolved
Sentry	CDN Errors	Critical	20:05	20:19 (14 min)	resolved
Snowflake	Azure - Southeast Asia (Singapore): INC0085208	Critical	22:36	23:52 (1.3 h)	resolved
Segment	Sendgrid source syncs are experiencing failures	Major	00:07	01:28 (1.4 h)	resolved
Twilio	Short Codes Experiencing High Non-delivery Error 30024	Major	00:51	03:38 (2.8 h)	resolved
Sinch	DI SMS 365(iSMS), DI SMS 365 (SMSx) \| Operator Services & Enterprise Messaging \| Potential delay in delivery of MO, MT and DLR \| TT# MNOC-48038	Major	06:49	May 27, 2023, 03:46 (45 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT#MNOC-48038	Major	07:32	23:51 (16 h)	resolved
Smartsheet	Unable to make changes to some Smartsheet items	Major	09:28	16:51 (7.4 h)	resolved
Maven Central	OSSRH is down	Major	10:33	10:51 (18 min)	resolved
Census	Degraded Experience with Syncs and Models	Major	16:00	16:10 (10 min)	resolved
Twilio	SMS Delivery Delays to Movistar and AT&T in Mexico	Minor	03:07	07:47 (4.7 h)	resolved
Xero	AU: Payroll - Some customers are experiencing an issue with blank ABA files	Minor	03:37	May 26, 2023, 03:44 (24 h)	resolved
Xero	Global: HQ - Some customers are unable to view the client tab	Minor	04:17	05:23 (1.1 h)	resolved
Sinch	Delivery Issue Djibouti - Evatis	Minor	06:33	May 26, 2023, 07:05 (25 h)	resolved
Twilio	Connectivity Lost on Super SIM Devices	Minor	06:51	10:01 (3.2 h)	resolved
Sinch	Delivery Issue Equatorial Guinea - Orange GQ	Minor	07:21	May 26, 2023, 07:09 (24 h)	resolved
Akamai	Billing and Traffic reports availability	Minor	07:42	13:13 (5.5 h)	resolved
Sinch	DI SMS 365 \| Enterprise Messaging \| Message Manager Portal Inaccessible \| TT#MNOC-48038	Minor	07:44	23:46 (16 h)	resolved
DigitalOcean	App Platform Deployments in SFO region	Minor	08:30	09:45 (1.3 h)	resolved
Twilio	SMS Delivery Delays to Claro Brazil	Minor	09:39	May 28, 2023, 03:22 (3 d)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	09:53	Jun 2, 2023, 09:13 (8 d)	resolved
Twilio	MMS Delivery Delay To T-Mobile USA using subset of longcodes	Minor	10:08	18:34 (8.4 h)	resolved
Twilio	SMS Delivery Delays To Evatis Network in Djibouti	Minor	10:22	May 26, 2023, 08:22 (22 h)	resolved
Logz.io	Cluster 25 US-East-1	Minor	10:54	11:18 (24 min)	resolved
Vonage	Brazil SMS - Degradation affecting Claro Brazil	Minor	11:08	May 26, 2023, 04:30 (17 h)	resolved
Snyk	Snyk Code Increased Analysis Duration and Timeouts	Minor	11:52	May 31, 2023, 08:58 (6 d)	resolved
Twilio	SMS Delivery Delays to Twilio Philippines Phone Numbers	Minor	13:38	May 26, 2023, 11:47 (22 h)	resolved
Twilio	SMS Delivery Delays to All Networks in Mexico for a Subset of Registered and Non Registered Sender IDs	Minor	14:05	May 26, 2023, 06:40 (17 h)	resolved
Twilio	SMS Delivery Delays To Meteor Network in Ireland	Minor	14:46	May 26, 2023, 07:10 (16 h)	resolved
Sinch	Delivery Issue - Hungary - Telenor	Minor	15:35	20:56 (5.3 h)	resolved
Vonage	Djibouti SMS - Degradation affecting Evatis Network	Minor	16:04	May 26, 2023, 07:12 (15 h)	resolved
DigitalOcean	Container Registry in SFO3	Minor	16:20	May 26, 2023, 02:38 (10 h)	resolved
LogRocket	Secondary search indexing delays	Minor	16:25	May 26, 2023, 01:42 (9.3 h)	resolved
imgix	Investigating Dashboard Availability	Minor	18:25	20:20 (1.9 h)	resolved
Plivo	Delivery delay on Inbound/Outbound short code SMS/MMS towards the US and Canada phone numbers	Minor	18:27	May 26, 2023, 07:01 (13 h)	resolved
v0	Investigating DNS timeouts on Google Console	Minor	18:44	May 26, 2023, 18:36 (24 h)	resolved
Vercel	Investigating DNS timeouts on Google Console	Minor	18:44	May 26, 2023, 18:36 (24 h)	resolved
Vanta	Access reviewer product may be experiencing temporary downtime	Minor	19:48	May 26, 2023, 21:47 (26 h)	resolved
Confluent	Confluent Metrics API Lag	Minor	21:44	23:17 (1.6 h)	resolved
Dropbox	Some users may not be able to access .gdoc, .gsheet, .gslides documents right now, nor will they be able to open up Microsoft documents in the Google editor.	No impact listed	00:38	00:44 (6 min)	resolved
Twilio	On Call Engineers are Investigating an issue	No impact listed	01:41	01:50 (9 min)	resolved
Scaleway	[SUPPORT]-Support unavailable	No impact listed	04:10	05:00 (50 min)	resolved
Linode (Akamai)	Service Issue - LKE - Frankfurt	No impact listed	14:27	19:50 (5.4 h)	resolved
Snyk	Scheduled maintenance - Token service database migration	No impact listed	15:04	15:15 (11 min)	resolved
Vonage	TLS Connectivity Issue	No impact listed	17:39	May 31, 2023, 10:23 (6 d)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Industry Messaging Provisioning Failures	Major	May 23, 2023, 13:42	Jun 1, 2023, 12:26 (9 d)	resolved
Bandwidth	US Toll-Free Calling Incident	Major	May 24, 2023, 15:57	12:26 (20 h)	resolved
Akamai	Telephony availability in North America	Minor	May 19, 2023, 13:09	May 26, 2023, 14:00 (7 d)	resolved
Twilio	SMS Delivery Failures to Telecel Network in Zimbabwe for Non-OTP Messages	Minor	May 21, 2023, 23:20	Jun 12, 2023, 21:11 (22 d)	resolved
Sinch	Delivery Issue Philippines - Globe	Minor	May 23, 2023, 04:23	12:11 (2 d)	resolved
Sinch	Delivery Issue - Brazil - TIM	Minor	May 23, 2023, 17:24	06:52 (37 h)	resolved
Sinch	Delivery Issue US - US Cellular	Minor	May 24, 2023, 07:08	May 26, 2023, 07:05 (48 h)	resolved
Squarespace	Acuity - Mobile Admin App version 5.12.1	Minor	May 24, 2023, 13:22	10:20 (21 h)	resolved
Twilio	SMS Delivery and Calls Failure from and to Smart Telecom Network in Nepal	Minor	May 24, 2023, 13:31	May 31, 2023, 17:37 (7 d)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \|\| MNOC-48026	Minor	May 24, 2023, 15:34	May 26, 2023, 03:39 (36 h)	resolved
Twilio	SMS Delivery Delays to US Cellular Network in the US for Short Code Numbers	Minor	May 24, 2023, 16:50	May 26, 2023, 19:31 (2 d)	resolved
Bunny.net	New Dashboard Sub-user Authentication Errors	Minor	May 24, 2023, 17:58	May 29, 2023, 15:10 (5 d)	resolved
DigitalOcean	Container Registry in SFO3	Minor	May 24, 2023, 19:28	02:49 (7.3 h)	resolved
Twilio	SMS delivery delays to Small US Carriers like Proximus Mobility and Onvoy Spectrum Mobile in the US	Minor	May 24, 2023, 21:10	09:17 (12 h)	resolved
Sinch	The Campaign Registry - Service Degradation	Minor	May 24, 2023, 21:30	May 26, 2023, 07:06 (34 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 330 - Evansville IN	No impact listed	May 24, 2023, 20:07	May 26, 2023, 11:57 (40 h)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox	[Scheduled] Scheduled maintenance	Maintenance	00:01	01:00 (59 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
Twilio	[Scheduled] US and Canada SMS and MMS Carrier partner Maintenance	Maintenance	03:00	07:00 (4.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	03:00	11:00 (8.0 h)	resolved
Sinch	[Scheduled] Customer Portal Routine Maintenance	Maintenance	05:00	07:00 (2.0 h)	resolved
Make	[Scheduled] Scheduled maintenance	Maintenance	06:00	07:00 (1.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned maintenance affecting Telcel	Maintenance	06:00	07:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	07:00	11:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region	Maintenance	15:00	17:01 (2.0 h)	resolved
Grafana Cloud	[Scheduled] Maintenance - US Central (us-central-4) Region	Maintenance	15:39	18:50 (3.2 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting MOTIV	Maintenance	17:01	18:00 (59 min)	resolved
1Password	[Scheduled] [canceled] Database maintenance for 1password.com and ent.1password.com	Maintenance	18:03	not resolved	unknown
Twilio	[Scheduled] Russia SMS Carrier Maintenance - KTK Telecom	Maintenance	19:00	20:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MOTIV Telecom	Maintenance	19:00	20:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	May 26, 2023, 03:00 (6.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	May 26, 2023, 03:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grafana Cloud, Amplitude, Sentry, Snowflake, Segment, Twilio, Sinch, Smartsheet, Maven Central, Census, Xero, Akamai.

Cite this

46 vendor-reported incidents started on 2023-05-25 (UTC) across 26 vendors, 11 labelled major or critical by the vendor.

Title: Outages on May 25, 2023
Vendor: Rewindex daily outage roundup
Date: 2023-05-25 00:00 UTC
URL: https://rewindex.com/outages/2023-05-25

All days Outage events Markdown