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Sinch: DI SMS 365(iSMS), DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-48038

MajorStatus: resolvedStarted Resolved (45 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Client, After a close monitoring period of 12 hours, we can confirm that the service remains normal with full ability of receiving, processing, and delivering traffic as designed. We again sincerely apologize for the inconvenience caused during the major incident and we would like to express our gratitude for your kind understanding, support extended to all our customers and operators. Should you need any clarification, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1).

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

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