# Sinch: DI SMS 365(iSMS), DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-48038

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-25 06:49 UTC · Resolved: 2023-05-27 03:46 UTC · Duration: 45 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/zdjc4t7fnh97](https://status.sinch.com/incidents/zdjc4t7fnh97)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-05-27 03:46 UTC: Dear Client, After a close monitoring period of 12 hours, we can confirm that the service remains normal with full ability of receiving, processing, and delivering traffic as designed. We again sincerely apologize for the inconvenience caused during the major incident and we would like to express our gratitude for your kind understanding, support extended to all our customers and operators. Should you need any clarification, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1).

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/zdjc4t7fnh97 · Markdown: https://rewindex.com/company/sinch/incidents/zdjc4t7fnh97.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/zdjc4t7fnh97 · Generated 2026-10-19T21:09:58.555Z