CompaniesGrafana CloudMonthly reportsMay 2023
Grafana Cloud in May 2023: incidents, uptime and changes
Vendor-reported outage time 11 h 53 min, incident time 18 h 16 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 2 · Minor 5 · No impact listed 6
Major and critical incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Outage affecting several services in US East region | Critical | 38 min | resolved | 05-05 | |
| Creation of new SaaS Integrations | Hosted Exporter jobs is currently unavailable | Critical | 9.3 h | resolved | 05-25 | |
| Synthetic Monitoring Checks Cannot Be Created | Major | 1.3 h | resolved | 05-24 | |
| Instances Failing to Initialize - us-central-0 Cluster | Major | 37 min | resolved | 05-30 |
Other incidents 11
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Hosted Grafana: Some Instances Initialized with Older Version of Grafana | No impact listed | 0 min | resolved | 05-03 | |
| Some Instances Failing to Initialize | Minor | 50 min | resolved | 05-03 | |
| Instances Failed to Initialize - ca-east-0 cluster | No impact listed | 0 min | resolved | 05-04 | |
| Western Europe - Third Party Provider Outage | No impact listed | 23 h | resolved | 05-05 | |
| us-east-0 Instances Failing to Initialize | Minor | 45 min | resolved | 05-09 | |
| Experiencing connectivity issues with the Synthetic Monitoring probe | Minor | 1.3 h | resolved | 05-11 | |
| Query Errors - eu-west-2 | No impact listed | 43 min | resolved | 05-11 | |
| US East Region - Newly Created Instances Experiencing Issues Initializing | Minor | 51 min | resolved | 05-12 | |
| Grafana Cloud: Prometheus increased series generation due to Tempo update | No impact listed | 23 h | resolved | 05-22 | |
| Grafana Coud Tempo: Intermittent read failure and inaccessible data for us-central-0 | No impact listed | 3.1 h | resolved | 05-30 | |
| Experiencing delay issues in new stack creation | Minor | 2.7 h | resolved | 05-31 |
Maintenance 7
Show scheduled maintenance
- [Scheduled] Planned Maintenance - EU West Region
- [Scheduled] Grafana OnCall Maintenance
- [Scheduled] Maintenace Window for Migration of Hosted Services
- [Scheduled] Maintenance - US Central (us-central-4) Region
- [Scheduled] Maintenance - US Central (us-central-3) Region
- [Scheduled] Maintenance Notification: DNS Provider Switch
- [Scheduled] Maintenance - EU West (eu-west-0) Region
Cite this
Grafana Cloud posted 15 status incidents in May 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Grafana Cloud in May 2023
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/2023/05