# Grafana Cloud in May 2023: incidents, uptime and changes

> Grafana Cloud in May 2023: 15 incidents on its status page (4 major or critical), 98.40% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 15 (major/critical: 4) · Maintenance: 7
- By vendor impact label: critical 2, major 2, minor 5, none 6
- Uptime (vendor-reported): 98.40% free of major/critical incidents, 97.54% free of any incident; outage time 11 h 53 min, incident time 18 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/grafana-cloud/2023/04.md) · Next: [June 2023](https://rewindex.com/company/grafana-cloud/2023/06.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outage affecting several services in US East region](https://rewindex.com/company/grafana-cloud/incidents/w7yxchsvvn2c.md) | critical | 2023-05-05 10:01 UTC | 2023-05-05 10:39 UTC | 38 min | resolved |
| [Creation of new SaaS Integrations \| Hosted Exporter jobs is currently unavailable](https://rewindex.com/company/grafana-cloud/incidents/z895zft078qr.md) | critical | 2023-05-25 00:30 UTC | 2023-05-25 09:49 UTC | 9.3 h | resolved |
| [Synthetic Monitoring Checks Cannot Be Created](https://rewindex.com/company/grafana-cloud/incidents/fm7012r1l7dy.md) | major | 2023-05-24 20:49 UTC | 2023-05-24 22:08 UTC | 1.3 h | resolved |
| [Instances Failing to Initialize - us-central-0 Cluster](https://rewindex.com/company/grafana-cloud/incidents/49mt1kq2h5hp.md) | major | 2023-05-30 20:52 UTC | 2023-05-30 21:29 UTC | 37 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted Grafana: Some Instances Initialized with Older Version of Grafana](https://rewindex.com/company/grafana-cloud/incidents/b27c7dxqbzvf.md) | none | 2023-05-03 16:52 UTC | 2023-05-03 16:52 UTC | 0 min | resolved |
| [Some Instances Failing to Initialize](https://rewindex.com/company/grafana-cloud/incidents/6hk097q03kyp.md) | minor | 2023-05-03 19:11 UTC | 2023-05-03 20:01 UTC | 50 min | resolved |
| [Instances Failed to Initialize - ca-east-0 cluster](https://rewindex.com/company/grafana-cloud/incidents/ndtzcdn07xpz.md) | none | 2023-05-04 18:16 UTC | 2023-05-04 18:16 UTC | 0 min | resolved |
| [Outage affecting several services in US East region](https://rewindex.com/company/grafana-cloud/incidents/w7yxchsvvn2c.md) | critical | 2023-05-05 10:01 UTC | 2023-05-05 10:39 UTC | 38 min | resolved |
| [Western Europe - Third Party Provider Outage](https://rewindex.com/company/grafana-cloud/incidents/98h98h0lbtb0.md) | none | 2023-05-05 21:34 UTC | 2023-05-06 20:10 UTC | 23 h | resolved |
| [us-east-0 Instances Failing to Initialize](https://rewindex.com/company/grafana-cloud/incidents/8bmb879x63qk.md) | minor | 2023-05-09 15:11 UTC | 2023-05-09 15:56 UTC | 45 min | resolved |
| [Experiencing connectivity issues with the Synthetic Monitoring probe](https://rewindex.com/company/grafana-cloud/incidents/m6g1k1zxn648.md) | minor | 2023-05-11 10:42 UTC | 2023-05-11 11:58 UTC | 1.3 h | resolved |
| [Query Errors - eu-west-2](https://rewindex.com/company/grafana-cloud/incidents/77xdt0g3z4qt.md) | none | 2023-05-11 20:01 UTC | 2023-05-11 20:44 UTC | 43 min | resolved |
| [US East Region - Newly Created Instances Experiencing Issues Initializing](https://rewindex.com/company/grafana-cloud/incidents/0nk6p335rmrd.md) | minor | 2023-05-12 14:42 UTC | 2023-05-12 15:33 UTC | 51 min | resolved |
| [Grafana Cloud: Prometheus increased series generation due to Tempo update](https://rewindex.com/company/grafana-cloud/incidents/37d3gmnb3yl5.md) | none | 2023-05-22 10:00 UTC | 2023-05-23 08:51 UTC | 23 h | resolved |
| [Synthetic Monitoring Checks Cannot Be Created](https://rewindex.com/company/grafana-cloud/incidents/fm7012r1l7dy.md) | major | 2023-05-24 20:49 UTC | 2023-05-24 22:08 UTC | 1.3 h | resolved |
| [Creation of new SaaS Integrations \| Hosted Exporter jobs is currently unavailable](https://rewindex.com/company/grafana-cloud/incidents/z895zft078qr.md) | critical | 2023-05-25 00:30 UTC | 2023-05-25 09:49 UTC | 9.3 h | resolved |
| [Instances Failing to Initialize - us-central-0 Cluster](https://rewindex.com/company/grafana-cloud/incidents/49mt1kq2h5hp.md) | major | 2023-05-30 20:52 UTC | 2023-05-30 21:29 UTC | 37 min | resolved |
| [Grafana Coud Tempo: Intermittent read failure and inaccessible data for us-central-0](https://rewindex.com/company/grafana-cloud/incidents/bm2jlqrbg2m5.md) | none | 2023-05-30 21:54 UTC | 2023-05-31 01:02 UTC | 3.1 h | resolved |
| [Experiencing delay issues in new stack creation](https://rewindex.com/company/grafana-cloud/incidents/v0bbdgrc3fsx.md) | minor | 2023-05-31 09:12 UTC | 2023-05-31 11:53 UTC | 2.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Maintenance - EU West Region](https://rewindex.com/company/grafana-cloud/incidents/wq8myq05d9fq.md) | maintenance | 2023-05-15 18:02 UTC | 2023-05-16 18:00 UTC | 24 h | resolved |
| [\[Scheduled\] Grafana OnCall Maintenance](https://rewindex.com/company/grafana-cloud/incidents/72pqdxrklw1l.md) | maintenance | 2023-05-22 15:00 UTC | 2023-05-22 15:45 UTC | 45 min | resolved |
| [\[Scheduled\] Maintenace Window for Migration of Hosted Services](https://rewindex.com/company/grafana-cloud/incidents/vbx3hgbw2g7t.md) | maintenance | 2023-05-24 18:01 UTC | 2023-05-25 18:00 UTC | 24 h | resolved |
| [\[Scheduled\] Maintenance - US Central (us-central-4) Region](https://rewindex.com/company/grafana-cloud/incidents/q2td1pd4zb4k.md) | maintenance | 2023-05-25 15:39 UTC | 2023-05-25 18:50 UTC | 3.2 h | resolved |
| [\[Scheduled\] Maintenance - US Central (us-central-3) Region](https://rewindex.com/company/grafana-cloud/incidents/nj7s101hhs2f.md) | maintenance | 2023-05-26 15:55 UTC | 2023-05-26 18:10 UTC | 2.3 h | resolved |
| [\[Scheduled\] Maintenance Notification: DNS Provider Switch](https://rewindex.com/company/grafana-cloud/incidents/1ppd26r2wksg.md) | maintenance | 2023-05-31 08:00 UTC | 2023-05-31 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Maintenance - EU West (eu-west-0) Region](https://rewindex.com/company/grafana-cloud/incidents/ylnpr7nc9vw4.md) | maintenance | 2023-05-31 17:02 UTC | 2023-05-31 21:22 UTC | 4.3 h | resolved |

## Cite this

Grafana Cloud posted 15 status incidents in May 2023 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2023/05
- Citation: Grafana Cloud, “Grafana Cloud in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2023/05 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in May 2023 (2023-05-01)](https://rewindex.com/company/grafana-cloud/2023/05)`


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Canonical: https://rewindex.com/company/grafana-cloud/2023/05 · Markdown: https://rewindex.com/company/grafana-cloud/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:39.964Z