Outages by dayMay 10, 2021

Outages on May 10, 2021

UTC day 2021-05-10 (May 10, 2021, 00:00 to May 10, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

6labelled major or critical

21vendors with a new incident

4still open from earlier days

By vendor label: Critical 3 · Major 3 · Minor 16 · No impact listed 5 · 10 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 650- Billings, MT	Critical	09:34	13:48 (4.2 h)	resolved
Matillion	Degraded Service: Customers cannot create or associate subscriptions	Critical	12:38	15:48 (3.2 h)	resolved
Keeper	Vault Login issue (Cloud API)	Critical	16:02	16:17 (15 min)	resolved
Scaleway	[DC3] RPN switch down - Room 31 - Rack D10	Major	12:06	13:31 (1.4 h)	resolved
Netlify	Elevated TLS/SSL connection errors to Netlify-hosted sites served over IPv6 on our regular CDN	Major	20:14	23:15 (3.0 h)	resolved
Expo	iOS Build Service Partial Outage	Major	21:36	May 11, 2021, 13:35 (16 h)	resolved
Twilio	Outbound Call Failures to Australia and New Zealand	Minor	01:44	02:45 (1.0 h)	resolved
GitHub Copilot	Incident with API Requests	Minor	02:05	05:33 (3.5 h)	resolved
GitHub	Incident with API Requests	Minor	02:05	05:33 (3.5 h)	resolved
Render	Connectivity issues for static sites and web services	Minor	04:44	15:24 (11 h)	resolved
Scaleway	[Webhosting] WEB hostings email instabilities	Minor	06:12	May 11, 2021, 07:28 (25 h)	resolved
Linode (Akamai)	Service Issue - Linode Kubernetes Engine - Sydney (AP-Southeast)	Minor	14:15	21:35 (7.3 h)	resolved
LaunchDarkly	User indexing is delayed	Minor	15:46	23:27 (7.7 h)	resolved
MongoDB Atlas	MongoDB Atlas: Atlas cluster creation and certain healing delays	Minor	16:30	19:53 (3.4 h)	resolved
CircleCI	Customers may experience a delay starting macOS jobs	Minor	16:37	20:19 (3.7 h)	resolved
GitHub Copilot	Incident with GitHub Pages	Minor	18:06	18:55 (49 min)	resolved
GitHub	Incident with GitHub Pages	Minor	18:06	18:55 (49 min)	resolved
v0	Delayed Certificate Issuance	Minor	18:14	19:18 (1.1 h)	resolved
Vercel	Delayed Certificate Issuance	Minor	18:14	19:18 (1.1 h)	resolved
Unbounce	SSL Not Able to be Provisioned for Newly Added Domains	Minor	18:35	20:35 (2.0 h)	resolved
Lever	Scheduled emails not sending as expected	Minor	19:46	May 11, 2021, 22:33 (27 h)	resolved
Twilio	SMS Delivery Delays to the Orange & Tigo Network in the Democratic Republic of the Congo	Minor	21:34	May 11, 2021, 07:40 (10 h)	resolved
Scaleway	Object Storage - IPv4 packet loss on s3.fr-par.scw.cloud	No impact listed	04:05	07:27 (3.4 h)	resolved
Xero	Xero Verify push notifications not sending	No impact listed	09:29	10:41 (1.2 h)	resolved
Scaleway	[S3] IPv4 packet loss on s3.fr-par.scw.cloud	No impact listed	14:01	14:18 (17 min)	resolved
Airtable	Incident-65	No impact listed	16:42	16:42 (0 min)	resolved
Bugsnag	Delays in Android event processing	No impact listed	22:23	22:34 (11 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	May 7, 2021, 11:16	13:36 (3 d)	resolved
Sinch	Service Notification - Etisalat Egypt	Minor	May 9, 2021, 07:58	May 13, 2021, 18:13 (4 d)	resolved
Mux	Incomplete data in Delivery Usage API for 2021-04-26 20:31 to 2021-05-03 20:10 UTC	No impact listed	May 4, 2021, 21:15	May 13, 2021, 12:13 (9 d)	resolved
Opsgenie	Notification Analytics report is missing data between April 9th and May 5th, 2021	No impact listed	May 7, 2021, 11:10	May 12, 2021, 22:17 (5 d)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Voice Carrier Partner Maintenance - Israel	Maintenance	01:01	04:00 (3.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Israel	Maintenance	01:01	04:00 (3.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance	Maintenance	03:00	10:00 (7.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - AT&T US	Maintenance	03:00	10:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] US MMS/SMS Carrier Maintenance - AT&T US	Maintenance	04:00	11:00 (7.0 h)	resolved
Scaleway	[Scheduled] [DC3] Pressurization maintenance	Maintenance	07:01	May 12, 2021, 16:00 (2 d)	resolved
Twilio	[Scheduled] Japan Voice Carrier Partner Maintenance	Maintenance	15:00	19:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	May 11, 2021, 00:00 (4.0 h)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:00	May 11, 2021, 07:02 (8.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Matillion, Keeper, Scaleway, Netlify, Expo, Twilio, GitHub Copilot, GitHub, Render, Linode (Akamai), LaunchDarkly.

Cite this

27 vendor-reported incidents started on 2021-05-10 (UTC) across 21 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 10, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-05-10 00:00 UTC
URL: https://rewindex.com/outages/2021-05-10

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