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CompaniesKeeperMonthly reportsMay 2021

Keeper in May 2021: incidents, uptime and changes

3incidents posted
2labelled major or critical
99.64%free of major/critical
99.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 39 min, incident time 3 h 21 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Vault Login issue (Cloud API)Critical15 minresolved05-10
Firefox browser extension issue for some usersMajor2.4 hresolved05-04

Other incidents 1

IncidentImpactStartedDurationStatusDay
Intermittent error when editing/creating new recordsMinor42 minresolved05-11

Cite this

Keeper posted 3 status incidents in May 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Keeper in May 2021
Vendor
Keeper
Date
URL
https://rewindex.com/company/keeper/2021/05

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