Status incidents, last 90 days · xero

29 status incidents (maintenance excluded). Range: 1d7d30d90d

Started (UTC)IncidentImpactDuration
Global: Subscriptions - some customers are unable to purchase and management subscriptions (opens in new tab)minor37 min
Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs. (opens in new tab)major25 min
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (opens in new tab)minor-4 min
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (opens in new tab)minor0 min
Degraded Performance: US Payroll (Powered by Gusto) (opens in new tab)minor2.9 h
Degraded Performance: US Payroll (Powered by Gusto) (opens in new tab)minor6.6 h
UK: HMRC connected services (opens in new tab)minor59 min
US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero (opens in new tab)critical51 min
ATO services may be unavailable (opens in new tab)major26 min
Global : Xero apps unavailable on Apple App Store (opens in new tab)none2.2 h
Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero (opens in new tab)none-58 min
UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) (opens in new tab)minor48 h
Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central (opens in new tab)major6.4 h
Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager (opens in new tab)major16 min
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) (opens in new tab)minor23 h
ATO services may be unavailable (opens in new tab)major4.1 h
AU: Customers are experiencing errors when using Activity Statement Prefill (opens in new tab)minor7.4 h
UK: MTD IT - Some customers receiving errors (opens in new tab)minor3.9 h
AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services. (opens in new tab)major2.5 h
UK: Tax - MTD and VAT unavailable (opens in new tab)critical3.8 h
Global: Invoice Emails - some invoice, quote and statement emails may be delayed (opens in new tab)minor3.4 h
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO (opens in new tab)major1.8 h
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO (opens in new tab)major2.3 h
UK: Tax - Errors and slowness with MTD ITSA and VAT (opens in new tab)minor2.5 h
AU: Batch Payments - some customers may be unable to process batch payments in Xero. (opens in new tab)minor17 min
Global: Xero - some customers may be experiencing issues in Xero (opens in new tab)major1.1 h
Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ (opens in new tab)minor3.2 h
Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ (opens in new tab)minor26 min
Global: Expenses - Some customers are experiencing errors when accessing Expense in Xero (opens in new tab)none0 min