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Xero: UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)

Affected components: UK PayrollUnited Kingdom - Regional Products - UK Payroll

Timeline of updates

1. investigating2026-09-14 15:08 UTC

   We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.

2. identified2026-09-14 15:53 UTC

   HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.

3. monitoring2026-09-15 07:22 UTC

   HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.

4. resolved2026-09-15 13:43 UTC

   HMRC has resolved the issue that caused delayed responses from its services.

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