Xero: Degraded Performance: US Payroll (Powered by Gusto)

Impact: minorStatus: resolvedStarted 2026-10-01 21:36 UTCResolved 2026-10-02 00:30 UTC (2.9 h)3 updatesSource: stspg.io

Affected components: United States - Regional Products - US Payroll, powered by GustoUS Payroll, powered by Gusto

Timeline of updates

identified2026-10-01 21:37 UTC
We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.
monitoring2026-10-02 00:02 UTC
Gusto has implemented a fix and we are currently monitoring the results.
resolved2026-10-02 00:30 UTC
Gusto has resolved the issue.

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