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Xero: Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager

Impact: majorStatus: resolvedStarted 2026-09-15 03:29 UTCResolved 2026-09-15 03:45 UTC (16 min)4 updatesSource: stspg.io

Summary

Xero reported a major global outage causing errors when accessing Syft Native Budget and Cashflow Manager in Reporting. It started at 2026-09-15 03:29 UTC and was resolved at 2026-09-15 03:45 UTC, lasting 15 min. Xero implemented a fix and monitored the results before confirming resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Analytics powered by SyftCore Xero Products - Analytics powered by Syft

Timeline of updates

investigating2026-09-15 03:29 UTC
We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.
investigating2026-09-15 03:38 UTC
We are continuing to investigate this issue.
monitoring2026-09-15 03:40 UTC
Our team has implemented a fix and we are currently monitoring the results.
resolved2026-09-15 03:45 UTC
Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.

Rewindex changes for this incident

Major incident: Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager 2026-09-15 03:29 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON